Senior Product Manager – Emerging Technologies

The Senior Product Manager – Emerging Technologies leads strategy and execution for AI-driven solutions that transform healthcare operations. This role focuses on leveraging Generative AI to enhance efficiency, accuracy, and speed within Provider Operations and Coverage Review Ops. Responsibilities include rapidly gaining functional knowledge of business areas, collaborating with product designers, operations, and tech leads to define and deliver solutions, and ensuring alignment across Empowered Product Teams (EPTs). The position requires clearing roadblocks, maximizing AI capabilities, and driving value targets. The Emerging Technologies team operates in a fast-paced, matrixed environment, developing cutting-edge applications to reinvent internal workflows.

Responsibilities

• Leads EPT(s) consisting of product, technology and operations to:
• Develop solution approach that is oriented to leadership vision
• Drive development of product to hit value targets
• Creates, maintains and presents Product Solution Design document, meant to provide a high-level picture of the product flow, technologies utilized and solution outcomes to leadership and matrix partners
• Identifies major risks and issues to product outcomes and partners with technology to mitigate and then resolve
• Drives synergies between products and EPTs they are aligned to
• Collaborates with Product Managers within the provider pillar to ensure alignment of solutions and capabilities
• Partners with AI Center of Enablement to:
• Define Generative AI integration strategy to solve complex problems
• Implement and Improve Generative AI capabilities
• Overcome obstacles as they arise in Generative AI deployment

Qualifications

• Advanced degree in mathematics, statistics, analytics, computer science or alternative STEM field preferred; bachelor’s degree required
• 5+ year of experience developing products and/or defining product strategy for technology-based products, experience with emerging technology strongly preferred
• 1+ experience with Generative AI powered applications; experience or a deep knowledge of Generative AI/Agentic Solutions preferred
• Proficiency in prompt engineering, AI agent architecture and LLM foundations
• Ability to evaluate problems and recommend solutions that have an appropriate problem-technology alignment and drive maximum value for business areas
• Fast learner, can quickly get up to speed in new area of work, going from zero knowledge to functional understanding
• Ability to work comfortably with all levels of management including senior and executive leadership
• Proven ability to navigate in an ambiguous environment to carve out a productive role and drive results
• Experience in the healthcare space, specifically the provider claims and/or provider data spaces

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 110,700 - 184,500 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Apply tot his job Apply To this Job