Senior Sales Data Analyst

About the position The Sales Analytics team at CarGurus is seeking a Senior Data Analyst to help empower our Sales & Service teams with data-driven tools and insights. Our mission is to enhance dealer interactions, streamline prioritization, and drive seller productivity through small but impactful gains. In this role, you will deliver analysis and insights that support revenue growth and customer retention across both US and international Sales & Service organizations. As a key member of the team, you will contribute to the Sales Reporting roadmap and work closely with Sales & Service leaders, Sales Support teams, and Data Engineering to build reporting and develop innovative tools.

Responsibilities

• Define, refine, and execute our reporting roadmap to support a diverse range of internal stakeholders in Sales & Service.
• Provide strategic insights into sales performance, funnel analysis, expansion opportunities, and sales cycle efficiency to support informed business decisions.
• Create actionable reports and interactive dashboards from diverse data sources to drive informed decision-making across all levels of the organization.
• Identify opportunities to improve CRM and sales motion tracking, collaborating with stakeholders to implement effective solutions.
• Drive the development of sales tools, research, and strategic initiatives through efficient data sourcing and ETL processes.
• Use data and models to support recommendations to leadership, enhancing business outcomes.
• Maintain documentation on data and reporting protocols as processes evolve.
• Enforce data governance policies to ensure data accuracy and completeness.

Requirements

• Bachelor’s degree in business, finance, or a related analytical field.
• 5+ years of experience in an analytical role, ideally within SaaS, data strategy, or consulting environments.
• At least 3 years of experience with Salesforce or similar CRM software.
• Proficient in using storytelling techniques to present data insights in a clear and engaging manner, catering to diverse stakeholders
• Demonstrated ability to independently analyze and synthesize complex data into clear, actionable insights.
• Proficiency in SQL and advanced data modeling techniques.
• Experience with ETL processes; knowledge of DBT.
• Proficiency in advanced data visualization tools like Tableau or CRM Analytics.
• Strong understanding of SaaS Sales KPIs and Monthly Recurring Revenue (MRR).
• Strong communication skills, with an ability to translate complex data insights into actionable recommendations for business leaders
• Proven ability to proactively identify and address gaps in sales processes and data management.
• Driven by the challenge of enabling sales representatives and leadership to achieve their targets through insightful data analysis that supports decision-making.

Nice-to-haves

• Experience in Looker is a plus.

Benefits

• We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us.
• Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways.
• A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being.
• Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.

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