[Remote] Senior Solution Consultant (Industrial Engineer)
Note: The job is a remote job and is open to candidates in USA. Logile, Inc. is a leading provider of retail labor planning and workforce management solutions. The Senior Solution Consultant will lead project deliveries, oversee implementation of labor models, and enhance operational efficiency for retail clients.
Responsibilities
- Implement Solution Deliverables
- Specialize in three or more of Logile's Roadmap modules to provide expert level details to Logile and customer team members
- Serve on multiple customer projects to ensure effective implementation of Logile’s software and services
- Advise customers on best practices, change management design and implementation
- Proactively identify risks and follow a structured risk mitigation plan to resolve issues in a timely manner
- Perform basic system configurations or testing of applicable software modules
- Take full ownership of workstream deliverables including proactive planning, execution, deadline delivery, and quality of work
- 5-S & Opportunity analysis
- Process and workplace optimization
- Engineered labor standards development, review, or migration
- Staffing, Forecasting, and Budgeting
- Participate in project meetings as the Subject Matter Expert (SME) of assigned areas
- Act timely on all follow up items from meetings or when receiving direction from supervisor
- Establish credibility with customers in the assigned area of focus
- Provide on-the-job training and knowledge transfer for software and solutions to the customer
- Assist with troubleshooting complex customer inquiries regarding system use
- Provide updates on progress and challenges related to technology
- Pull reports from Logile systems to assist with analysis or evaluation of system performance as it pertains to assigned customer use
- Demonstrate ability to deliver executive level presentations
- Identify other Logile Roadmap modules that would benefit the customer
- Benchmark use of software to specific modules across multiple customers
- Supporting adjacent areas of the Solutions Delivery department as needed
- Develop and maintain standard documentation for delivery
- Manage and support the professional development of direct reports when assigned
Skills
- B.S. in Industrial Engineering, Computer Science or equivalent preferred
- 5+ years of experience creating and maintaining labor models
- Demonstrated leadership ability, including aptitude for managing resources remotely
- Expertise in process improvement and opportunity analysis
- Proficiency with MS Office Tools (Excel, Word, PowerPoint, Project)
- Exceptional interpersonal, communication, and presentation skills
- Travel will occur as needed and is expected to comprise up to 50% of working time depending on area of focus
- When travel is not required the working location will be from home
- Reliable internet connectivity is a requirement
- Logile will provide all necessary equipment required for the role
- Experience working for or with retailers preferred
- Familiarity with existing Logile software modules preferred
Benefits
- Logile will provide all necessary equipment required for the role.
Company Overview
- Logile is the leading provider of AI-powered Connected Workforce solutions, helping retailers worldwide optimize operations and improve customer experiences. It was founded in 2005, and is headquartered in Dallas, Texas, USA, with a workforce of 201-500 employees. Its website is http://www.logile.com/.
Company H1B Sponsorship
- Logile, Inc. has a track record of offering H1B sponsorships, with 1 in 2025, 1 in 2024, 1 in 2021. Please note that this does not guarantee sponsorship for this specific role.
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