Senior Digital Designer, Design Services

About the position We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people's homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding. We're here for it. We think you should be too. We're looking for a driven professional with an inclusive mindset to join our team as a Senior Digital Designer, Design Services. The Sr. Digital Designer will be responsible for working directly with customers to create customized Residential and Commercial interior design plans with all Crate and Barrel, CB2 and Crate Kids, to support omnichannel design services. This position is fully remote.

Responsibilities

• Create brand forward designs, including moodboards, 2D floor plans, photorealistic 3D room models and 3D renderings and ability to translate customer needs and wants.
• Provide One on One Design consultations through interactions via email, phone, chat, and virtual design consults.
• Coach Digital Designers on brand forward designs, review designs to ensure they meet QC and Brand standards. Provide constructive criticism and direction as needed.
• Work with store teams to support 3D design work.
• Manage design projects on a daily basis (updating CRM tracker with project status, communicating daily with internal/external on the design journey).
• Meet service level KPIs, such as productivity metrics and SLA for design projects.
• Develop and maintain effective, collaborative relationships with peers and other company personnel.
• Partner with leadership to onboard and knowledge share when orienting new design service associates, as a subject matter expert.
• Support leadership with Auxiliary projects as needed.

Requirements

• Design aesthetic inline with that of Crate and Barrel, including sense of color and pattern play.
• Ability to stay up to date on current design trends.
• Strong affinity for technology and proficient in floor planning software (CAD, Sketchup, Revit, 3D max, Adobe InDesign, Photoshop and Illustrator).
• Complete understanding of necessary design functions including spatial planning, color theory and selection, fabric selection, lighting, interior design styles and history.
• Ability to work independently, self-directed learner, multi-task and manage multiple projects.
• Strong organizational skills and the ability to work on multiple projects at the same time.
• Proficiency with Mac computers, Google platform and Microsoft Office Suite.

Nice-to-haves

• Bachelor's degree required, preferably in Interior Design or a related field.
• 2+ Years of experience in Interior Design or store visuals.
• Retail/customer service experience.

Benefits

• Minimum Starting Rate: $18.00 Hourly.
• Up to: $21.63 Hourly.
• Pay ranges will be adjusted upward as needed to comply with applicable state and local law.
• In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.

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