[Remote] Diversified Billing Specialist-Remote

Note: The job is a remote job and is open to candidates in USA. Mayo Clinic is a top-ranked healthcare provider dedicated to patient care and employee investment. The Diversified Billing Specialist is responsible for supporting the billing activities of Mayo Clinic Ambulance, resolving billing issues, and ensuring optimal reimbursement for patients and the organization.

Responsibilities

• The Diversified Billing Specialist is primarily responsible for supporting the activities of Mayo Clinic Ambulance Billing
• Also responsible for collecting specific patient account information through the use of automated system, focusing on each account, one customer at a time
• Responds to and resolves a variety of accounts, billing and payment issues from patients/customers on specific types of accounts
• Uses excellent customer service and interpersonal skills when interacting with patients and customers
• Makes appropriate decisions that require individual and/or team analysis, reasoning and problem solving
• Interprets, applies, and communicates Mayo Clinic policies regarding medical and financial aspects of patient care to assure optimal reimbursement for both the patient and Mayo Clinic Ambulance

Skills

• High school education or equivalent
• Qualified candidates must be customer focused, service oriented and possess strong skills in: team building, communications, decision making, problem solving, interaction, coping and versatility
• Knowledge of PC Windows, Microsoft Word, and Excel, medical terminology, and Health Quest systems helpful
• Knowledge of Medicare, Medical Assistance and Insurance processes and procedures
• Keyboarding experience, 40 wpm preferred
• Previous Ambulance Billing Certification Or Experience Preferred
• Healthcare Financial Management Association (HFMA) Certification Preferred

Benefits

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

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