Collections Representative
America's Car-Mart is seeking a motivated and results-driven Field Collections Representative to join their organization. The role is crucial in ensuring the financial health of the business while providing excellent customer service to valued customers.
Responsibilities
- Conduct field visits to customers' locations for collections purposes
- Negotiate payment arrangements and settlement options with customers
- Utilize effective communication skills to build rapport and address customer concerns
- Document all customer interactions and update collection records
- Ensure compliance with legal and regulatory requirements related to collections
Skills
- Background in collections
- Strong communication skills
- Commitment to achieving targets
- Conduct field visits to customers' locations for collections purposes
- Negotiate payment arrangements and settlement options with customers
- Utilize effective communication skills to build rapport and address customer concerns
- Document all customer interactions and update collection records
- Ensure compliance with legal and regulatory requirements related to collections
- Pre-employment background review
- Drug test
- Satisfactory MVR
- Any state or local requirements for necessary licensure, as applicable
Benefits
- Medical Plan
- Dental Plan
- Vision Plan
- Life Insurance Plan
- 401(K) with employer match
- Stock Purchase Plan
- Paid Time Off
Company Overview