Specialist - Leaves of Absence (LOA) & Workers Comp Programs (Hybrid)

About the position The Leaves of Absence (LOA) & Workers' Compensation Specialist assists in the administration of various Leave of Absence (LOA) programs (e.g. Military, FMLA, Medical, OJI) and Workers' Compensation program. The Specialist also assists in administration of the company's Benefits Billing process for employees on Leave of Absence and ensuring compliance with applicable regulations. Partners with HR Business Partners to support ADA/Interactive processes. Maintains both manual and automated personnel records, collects and compiles sensitive and confidential statistics and furnishes information to authorized persons and/or agencies.

Responsibilities

• In partnership with others in the Leave of Absence Department, administer and monitor employee leave of absence programs, ensuring that applicable deadlines are met and compliance with relevant rules and regulations. Communicate effectively (both verbally and in writing) with employees, managers and claims adjusters as needed to effectively process leave requests and associated paperwork (e.g. status updates, return to work information, etc. (65%)
• Assist in the processing and monitoring of initial On-the-Job Injury claims. (10%)
• Assist in administration of Frontier's Leave of Absence and Workers' Compensation programs including, but not limited to, covering claims procedures and processing. (10%)
• Track and answer inquiries for benefit billing process and assist in the administration of the LOA Benefit Billing process as needed. (10%)
• Support Employee Relations functions by serving as an advisor in the processing of EEOC (and similar claims) and other internal investigations. Provide support related to the in ADA/Interactive processes. (5%)

Requirements

• Associates Degree in Human Resources required; equivalent combination of business experience and college-level education considered in lieu of degree
• Minimum 3 years of progressively responsible roles in a corporate setting
• High school diploma or GED required
• Working knowledge of HIPPA, USERRA, and FMLA guidelines
• Working knowledge of Workers' Compensation regulations
• Detail-oriented, organized and able to work efficiently and effectively with minimal supervision
• Demonstrated ability to maintain strict confidentiality
• Strong customer service skills and demonstrated ability to maintain composure under pressure
• Ability to focus and adaptability to effectively manage multiple tasks and priorities in a fast-paced environment
• Intermediate PC skills to meet word processing, spreadsheet, database management and presentation development requirements.
• Familiarity with the standard concepts, practices, and procedures within the Human Resources functions
• Ability to synthesize data from multiple sources and exercise effective problem-solving and decision-making skills
• Excellent communication skills (both verbal and written)
• Willingness and flexibility to work an irregular schedule (i.e. early morning, evening, night or weekend hours) if needed

Nice-to-haves

• Professional in Human Resources certification a plus
• Experience in Workers' Compensation administration preferred
• License or certification in Workers' Compensation preferred

Benefits

• Flight benefits for you and your family to fly on Frontier Airlines
• Buddy passes for your friends so they can experience what makes us so great
• Discounts throughout the travel industry on hotels, car rentals, cruises, and vacation packages
• Discounts on cell phone plans, movie tickets, restaurants, luggage, and over 2,000 other vendors
• Enjoy a 'Dress for your Day' business casual environment
• Flexible work schedules that support work/life balance
• Total Rewards program including a competitive base salary, short-term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time, and medical/dental/vision insurance that begins the 1st of the month following your hire date.
• We play our part to make a difference. The HOPE League, Frontier Airlines' non-profit organization, is dedicated to providing employees with financial assistance during catastrophic hardship

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