Accounts Receivable Specialist
1-800-Flowers.com is looking for an Accounts Receivable Specialist to join our Finance team. This role plays a key part in supporting healthy cash flow and strong customer relationships by owning the full Accounts Receivable lifecycle—from billing and cash application to collections and dispute resolution.
Responsibilities
- Generate and distribute customer invoices, statements, and dunning letters
- Apply cash receipts and credit card payments accurately and on time
- Monitor AR aging and proactively follow up on past-due balances
- Conduct collection outreach while maintaining positive customer relationships
- Investigate billing discrepancies and resolve customer disputes
- Support AR reporting and month-end close activities
- Partner with Sales, Customer Service, and Finance to resolve account issues
- Identify opportunities to improve AR processes and workflows
Skills
- Previous experience in Accounts Receivable or a similar accounting role
- Strong attention to detail with solid organizational skills
- Excellent written and verbal communication skills
- Ability to work independently while collaborating across teams
- High school diploma or GED required
- Bachelor's degree preferred
- Experience with Oracle and procurement platforms (Ariba, Coupa, DSSI)
- Strong Excel and Microsoft Office skills
- Experience in a high-volume or complex AR environment
Benefits
- Medical, dental, vision, life and disability insurance for the associate and family (if applicable)
- Flexible Spending Account
- Health Savings Account
- 401k retirement program
- Mental health resources/ Employee Assistance Program
- 80 hours of paid vacation time (accrued on an hourly basis)
- 9 paid holidays
- 30% employee discount across our family of brands
- Potential eligibility for annual merit-based wage increase, if applicable
Company Overview
Company H1B Sponsorship