Brand Ambassador | Las Vegas North Premium Outlets
David Yurman is a celebrated American jewelry company known for its timeless and contemporary jewelry. They are seeking a Brand Ambassador to deliver exceptional customer service, maximize sales, and build client relationships through personalized engagement and product knowledge.
Responsibilities
- Deliver individual sales budget by maximizing all selling opportunities
- Create a positive and rewarding client experience, that is warm and hospitable in all customer interactions
- Provide exceptional customer service by ensuring that the customer takes priority at all times
- Fully support and align with all key business initiatives and new product launches
- Remain current and knowledgeable of industry trends, to determine opportunities to maximize sales within the market
- Collect meaningful customer data for the purpose of building relationships and personalizing future client development opportunities
- Utilize the available marketing tools to engage current and new business and drive sales
- Embrace and utilize technology to enhance customer experience
- Assist with inventory control and keep shrink levels below target
- Maintain consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times
- Maintain an up to date knowledge of all product categories
- Ensure adherence to company retail operating and security procedures
- Partner with support team in the repair process and follow up on customer communication
- Be aware of the impact of behavior on others
- Provide help and advice to colleagues to achieve goals
- Demonstrate a flexible approach, responding positively to any reasonable request
Skills
- Previous retail or luxury retail sales or relevant clientele focused experience
- Proven track record in achieving sales results
- Exceptional clientele, customer relationship building skills
- Demonstrate strong verbal and written communication skills
- Possess computer skills to operate our retail POS system, and MS Office Programs such as Word, Excel, and Outlook
- Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.)
- Flexibility to work non-traditional hours, including days, nights, weekends and holidays
Benefits
- Access to healthcare benefits
- 401(k) plan
- Bonus
- Employee discounts
- Generous paid time off
- Sick time
- And more
Company Overview
Company H1B Sponsorship