Underwriter Assistant

Hiscox is an international specialist insurer with a growing Miami office that values operational excellence and continuous improvement. They are seeking a diligent Underwriter Assistant to support the growth of various insurance portfolios while ensuring compliance and accuracy in policy processing and documentation.

Responsibilities

• Handle the processing of policies, including data entry, policy issuance, endorsements, cancellations, ensuring accuracy and compliance with regulatory requirements
• Prepare, review and organize documents, contracts, and reports related to policy and claims ensuring completeness and accuracy
• Collaborate effectively with internal stakeholders, including underwriters, claims adjusters, and other departments to facilitate the exchange of information and ensure coordinated efforts
• To work within a plan of key performance indicators and meet headline targets of service for facultative reinsurance brokers in Miami, as well as in Latin America. This will mainly focus on Fine Arts, Product Recall, Kidnap and Ransom, and Terrorism products
• Assist with the set-up of new classes of business as the opportunities arise
• Maintain and develop existing relationships with regional brokers and contacts
• Maintain and exceed all Service Level Agreements as directed
• To maintain compliance with the adopted rules, working procedures and other forms of best practice
• Maintain excellent service standards
• Work on other projects, as assigned

Skills

• 1-3 years of experience in a corporate setting; preferably in a critically thinking support role; (re)insurance experience is ideal
• Must be proficient in Spanish and English, Portuguese would be a plus
• High levels of organization skills
• Strong organizational, numerical and analytical skills
• Ability to effectively interact with all levels of internal and external customers, including brokers
• High levels of integrity, courage and desire to go the extra mile in the pursuit of team success
• Be able to adhere to the appropriate regulatory requirements
• Strong skills in Microsoft Office (Excel, Word, PowerPoint, Outlook) and Internet applications

Benefits

• 401(k) with competitive company matching
• Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
• Company paid group term life, short- term disability and long-term disability coverage
• 24 Paid time off days plus 2 Hiscox days,10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO days
• Paid parental leave
• 4-week paid sabbatical after every 5 years of service
• Financial Adoption Assistance and Medical Travel Reimbursement Programs
• Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
• Company paid subscription to Headspace to support employees’ mental health and wellbeing
• 2024 Gold level recipient of Cigna’s Healthy Workforce Designation for having a best-in-class health and wellness program
• Dynamic, creative, and values-driven culture
• Modern and open office spaces, complimentary drinks
• Spirit of volunteerism, social responsibility, and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation

Company Overview