Home Health Account Manager

Mission Healthcare is the largest home health and hospice company in the western United States, dedicated to caring for patients and families across the healthcare continuum. The Account Manager is responsible for managing agency sales and marketing efforts, educating referral sources, and maintaining relationships with customers while meeting admission goals set by management.

Responsibilities

• Manage daily marketing operations, sales calls and ongoing education with referral decision makers
• Facilitate education on guidelines and agency services provided
• Participate in community education events, including speaking to healthcare professionals and institutions to provide education on services offered by Mission Healthcare
• Coordinate with physician offices for necessary documentation, such as physician signature on orders, required addendums and other documents in a timely manner
• Develop and implement marketing plans, assist in establishing territory volume projections and monitor the allocation of resources according to budgetary limitations
• Maintain comprehensive knowledge of Mission Healthcare’s markets including major payor groups, key referral sources and competitor’s market positioning
• Build and maintain positive relationships with referral and payor sources
• Monitor and report on cost-effective marketing efforts
• Remain educated and up-to-date on industry and regulatory changes

Skills

• Bachelor's degree in Marketing, Business Administration, or related field
• Minimum of 1 year of experience in healthcare sales, preferably in home health
• Strong communication, negotiation, and public relations skills
• Ability to assertively market and deal tactfully with patients, their families and the community
• Demonstrate autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities
• Valid driver's license and reliable, insured vehicle
• Home health industry knowledge and expertise
• Prospecting, lead generation, and customer engagement
• Problem-solving and adaptability
• Negotiation and closing skills
• Financial and sales analysis

Benefits

• 401(k) retirement savings plan
• Mileage reimbursement
• Employee Assistance Program (EAP)
• Paid vacation, sick leave, and holidays
• Medical, dental, and vision insurance
• Flexible Spending & Health Savings Accounts
• Disability, life, and AD&D insurance
• Pet insurance

Company Overview