Inside Sales Representative - Property and Casualty (Primarily Home)
American Family Insurance is seeking an Inside Sales Representative for their Property and Casualty division. This role involves quoting and selling insurance policy premiums to incoming sales prospects while providing excellent customer service to both new and existing customers.
Responsibilities
- Quotes and sells insurance products to new and current customer
- Advises prospects on appropriate insurance coverage and options relative to prospect circumstances and meeting the needs of the customer
- Runs reports from various systems to verify accuracy of information provided by potential insured regarding insurance and driving history
- Explains coverage and payment options to the customer
- Responsible for outbound follow up on unsold internet leads which may have a likelihood of purchasing
- Services existing customer policies as required including policy changes when customer service is not available
- Follows up on underwriting department requests to ensure policy underwriting adherence and improve retention
- Attends sales meetings, seminars or educational activities to stay current with market trends, regulations and maintain state licensing
Skills
- Must have or prepare to obtain Property and Casualty License within first 2 months of employment
- Possesses a thorough understanding of company guidelines with the ability to communicate those guidelines to customers and other employees
- Familiar with Microsoft Office applications
- Excellent written and verbal communication skills
- Able to multi-task with speed and accuracy
- Organizational and problem solving skills
- Prior sales experience
Benefits
- Comprehensive medical, dental, vision and wellbeing benefits
- Competitive 401(k) contribution
- Pension plan
- Annual incentive
- 9 paid holidays
- Paid time off program (23 days accrued annually for full-time employees)
- Student loan repayment program
- Paid-family leave
Company Overview