Sales Development Representative
Accenture is a leading global professional services company that helps organizations build their digital core and optimize operations. They are seeking a Sales Development Representative to leverage prospecting tools and CRM systems to identify and engage with promising leads, while maintaining accurate records and striving to exceed sales KPIs.
Responsibilities
- Leverage prospecting tools and CRM systems to identify, qualify, and target the most promising inbound and outbound leads for strategic outreach
- Employ creative outreach strategies to connect with prospective clients, tailoring your approach based on seasonal opportunities, product offerings, and market insights
- Serve as the first point of contact for outbound prospects, initiating high-impact conversations and generating interest through cold calls, targeted emails, and social engagement
- Listen actively to business needs, validate challenges, and skillfully address and overcome objections to build trust and drive engagement
- Maintain accurate and up-to-date records of all prospect interactions and proactive pipeline management within the CRM, ensuring detailed follow-up and clear handoffs during the sales process
- Analyze outreach performance and industry trends to identify opportunities for process improvement and optimize prospecting strategies
- Strive to achieve and exceed individual and team KPIs related to pipeline generation, outreach activity, and qualification metrics, consistently contributing to overall business growth
- Stay informed on product developments, industry best practices, and competitive trends to effectively communicate value propositions and represent the organization in the market
Skills
- Minimum 6 months of experience in sales
- Experience in lead generation and qualifying leads
- Experience in outbound calling
- Exceptional written and verbal communication skills, with the ability to convey complex ideas simply and persuasively
- Strong organizational skills, able to manage multiple priorities, follow up consistently, and adapt in a dynamic, fast-paced environment
- Analytical and insight-driven, comfortable using data and reporting to optimize outreach and refine sales approaches
- Problem-solving skills and an innovative approach to challenges
- Proficient in CRM tools such as Salesforce to manage leads, pipeline, and track sales activities efficiently
- Proficient with Office and G-Suite collaboration tools for seamless day-to-day operations
- Bachelor's degree
- Bilingual or multilingual proficiency
Company Overview