Funding Analyst - Prime
CanCap Group Inc. is a Canadian national financial services company specializing in automotive lending. The Funding Analyst plays a crucial role in verifying consumer information and ensuring the accuracy of loan documentation for auto loans, while providing excellent customer service to dealer partners.
Responsibilities
- Reviewing the accuracy of loan documents received digitally from automotive dealer partners across the country in comparison to the loan approval and company policies by leveraging an internal workflow platform
- Interacting with automotive dealer partners, in writing and verbally, regarding discrepancies in document detail, calculations, loan terms and approval conditions
- Accurate and timely data entry of loan details to ensure successful onboarding of the client’s loan
- Working in a face-paced environment to achieve departmental service level goals
- Providing strong customer service by answering inbound calls from dealer partners who require assistance in fulfilling loan documentation requirements or general inquiries
- Balancing attention and prioritization between new files and follow up on outstanding files
- Displaying a commitment towards teamwork and collaboration
Skills
- Strong computer and technical skills to work across multiple platforms
- Ability to multi-task in a fast-paced environment
- Proven organizational skills with attention to detail with an ability to pick out inconsistencies
- Solid interpersonal and team building skills
- Customer service skills aimed at delighting our dealer partners
- Motivation and drive towards continuous learning and growth within your role and the company
- Dependability and self-motivation
- Upbeat and results-oriented team contributions
- Experience in an Auto Finance company is an asset
- Successfully pass a criminal background check
- Validation of your work experience
Benefits
- Health and dental coverage for you and your family
- Time off to re-energize with a starting vacation entitlement of 15 days/year as well as personal days
Company Overview