Claims Assistant

Copic Companies is a diversified service organization focused on improving medicine through professional liability insurance. The Claims Assistant role involves supporting the Claims department by processing claims, preparing reports, and coordinating meetings, while also assisting Claims Consultants with various administrative tasks.

Responsibilities

• Sort and distribute mail to department staff
• Timely complete regulatory reports
• Prepare, file and distribute letters
• File requested documents for claims consultants
• Pull reports from MicroStrategy and other programs for consultants
• Calendar and schedule meetings for Claims Consultants
• Calendar court dates and case related activities for consultants
• Assist Claim Consultants with daily activities as required
• Additional duties assigned by Senior Claims Coordinator
• Update process as changes arise
• Process occurrences. These should be removed from log and distributed to the Claims Consultant twice daily
• Closed Claims: Closed claims should be completed within a reasonable time of the request
• Responsible for the coordination of all Claims Committee Meetings
• Input diary dates, litigation information, reserve changes, status changes, and look up data on insureds
• Open claims and lawsuits as directed by claims consultants
• Associate appropriate coverage and input policy information
• Become proficient on all systems utilized in the Claims Department

Skills

• 1-2 years' experience in a similar position (administrative/paralegal, etc.)
• High School Diploma
• Strong computer skills in word processing, proficient in Microsoft Office and Teams
• Good people skills, detail orientated, and strong organizational skills
• Pleasant and helpful temperament with the ability to work in harmony, while exhibiting a team player attitude
• Promote a positive organizational image to the internal and external community
• Exercise good judgment while maintaining a high quality of work with little supervision
• Excellent customer service and communication skills
• Analytical, critical thinking, and problem-solving skills
• Bachelor's degree
• Knowledge of Legal industry
• Knowledge of the healthcare industry
• Ability to identify problems and provide resolutions quickly and efficiently

Benefits

• Competitive wages
• A comprehensive and highly sought-after benefits package
• A great work environment with fun, friendly people who truly enjoy their work

Company Overview