Operations & Client Success Coordinator
KCI Hospitality LLC is an events business that values clear communication and collaboration. The Operations & Client Success Coordinator will be responsible for managing event details, communicating with clients, and ensuring smooth operations in a fast-paced environment.
Responsibilities
- Prior experience in weddings, events, catering, or working at a venue
- Strong organization and follow-through
- Comfort communicating directly with clients, planners, and partners
- Ability to manage details like menus, tastings, rentals, linens, staffing, and timelines
- Willingness to attend events and show face with clients and partners
- Comfort preparing BEOs, menus, place cards, tasting one-pagers, signage, and binders
- The ability to notice issues early and address them calmly
- Comfort doing relationship touchpoints like client check-ins, goodie box drop-offs, and partner visits
- A friendly, professional communication style, especially under pressure
- Emotional maturity and the ability to work well with different personalities
- Willingness to ask questions rather than make assumptions
- Availability to work in the office at least three days per week in the North Dallas area
Skills
- Prior experience in weddings, events, catering, or working at a venue
- Strong organization and follow-through
- Comfort communicating directly with clients, planners, and partners
- Ability to manage details like menus, tastings, rentals, linens, staffing, and timelines
- Willingness to attend events and show face with clients and partners
- Comfort preparing BEOs, menus, place cards, tasting one-pagers, signage, and binders
- The ability to notice issues early and address them calmly
- Comfort doing relationship touchpoints like client check-ins, goodie box drop-offs, and partner visits
- A friendly, professional communication style, especially under pressure
- Emotional maturity and the ability to work well with different personalities
- Willingness to ask questions rather than make assumptions
- Availability to work in the office at least three days per week in the North Dallas area
Benefits
- Eligibility for paid time off after six months
- Family meals when you’re in the office
- Opportunities to grow as the company grows
Company Overview