[Remote] Sales Support Analyst, Amazon

Note: The job is a remote job and is open to candidates in USA. Harvest Group is a trusted integrated commerce agency specializing in serving CPG suppliers. The Amazon Sales Support Analyst will support the day-to-day execution of client Amazon strategies, working closely with the Amazon Account Manager on operations related to Amazon Seller and Vendor Central.

Responsibilities

• Gain a solid understanding of how our client and company strategy aligns with Amazon’s direction and goals
• Ensure the daily operations of Amazon Seller and Vendor Central are executed swiftly and with excellence
• Oversee and manage the current product listings, as well as new listing creation
• Open, track, and respond to cases regarding errors or other communications with Amazon
• Chargeback tracking and dispute management
• FBA inventory shipment creation and tracking
• Reporting and analytical support
• Perform all other duties assigned

Skills

• At least 1-2 years of experience in the eCommerce ecosystem
• Experience leveraging data into actionable insights
• Radical curiosity of retail and the constantly changing marketplace
• Detail-oriented with an ability to juggle multiple projects in a fast-paced environment
• Proven ownership mindset
• Ability to proactively and creatively problem solve (as an individual and with a team)
• Excellent written & verbal communication skills
• Strong Word, Excel, and PowerPoint skills
• Experience with Amazon Seller and Vendor Central

Benefits

• Medical
• Dental
• Vision
• 401K
• PTO
• Charitable Gift Matching Program
• Volunteer Hours

Company Overview