[Remote] Communications Coordinator (Remote)
Note: The job is a remote job and is open to candidates in USA. Cengage Group is a global education technology company committed to helping students discover the joy of learning. The Communications Coordinator will support both internal and external communications activities, including content development, public relations, and social media campaigns.
Responsibilities
- Strategy execution
- Written content development
- Message distribution across channels
- Metrics tracking and reporting
- Assist in launching integrated PR and social media campaigns across paid, earned, and owned channels
- Write and edit engaging content for blogs, social media, and other digital platforms
- Source culture-driven content to showcase employee stories and strengthen brand presence
- Generate creative social media ideas to boost reach and engagement; collaborate with design teams to bring concepts to life
- Support paid social campaign development and execution, and learn best practices for optimizing performance
- Monitor and report on monthly corporate and executive social media metrics
- Track engagement metrics and prepare quarterly performance reports
- Help maintain and update the corporate website through the CMS platform
- Create clear, compelling content for internal channels, including email, Slack, and SharePoint
- Manage the end-to-end process for the weekly employee newsletter, from planning to distribution
- Format, proof, and distribute various employee communications with accuracy and attention to detail
- Coordinate with email distribution vendors to ensure timely delivery
- Support Executive Town Hall production, including slide design, recording uploads, and recap distribution
- Track engagement metrics and prepare quarterly performance reports
Skills
- 1-3 years of experience in PR, communications, or related field (agency experience preferred)
- Exceptional writing and editing skills (writing samples to be requested)
- Strong organizational and project management abilities
- Proficiency in Microsoft Office Suite
- Familiarity with social media platforms; in particular post development and analytics measurement (LinkedIn, Glassdoor)
- Basic understanding of analytics tools, CMS platforms and email distribution platforms
- Experience with paid social campaigns
Company Overview
Company H1B Sponsorship