Business Development Associate / Behavioral Health and IDD

PharMerica is a company that delivers personalized pharmacy care through dedicated local teams. They are seeking a Business Development Associate to support the growth of their behavioral health and IDD pharmacy services by building relationships with healthcare providers and streamlining the referral and onboarding process for patients.

Responsibilities

• Cold calling; making multiple outbound calls to potential clients
• Understanding client need and offering solutions and support
• Researching potential leads from business directories, web searches, or digital resources
• Qualifying leads from digital campaigns, conferences, references, tradeshows
• Creating and maintaining contact list/database of prospective clients
• Presenting and delivering information to potential clients for outside Sales follow up
• Answering potential client questions and follow-up call questions
• Work with sales team to transfer the lead and advance the sales process
• Tracking weekly, monthly and quarterly performance and sale metrics
• Maintaining database (Salesforce, Microsoft Dynamics, Excel) of target client information
• Closing pre-qualified appointment for sales team
• Implements processes to continuously gather incumbent pharmacy competitor information and assures such information is promptly reflected in the company CRM system
• Performs other such duties as may be assigned by the specialist’s superiors necessary to accomplish the goals and objectives of the company

Skills

• Bachelor's degree in a business discipline, communications, or equivalent experience in related field
• One to three years' experience in inside sales, customer service, or business-related field
• Excellent verbal and written communication skills
• Strong interpersonal skills to work effectively with internal and external stakeholders
• Strong phone presence and comfortable dialing a high volume of calls per day
• Ability to work with a high degree of accuracy and attention to detail
• Strong presentation skills both remote and in person
• Ability to handle multiple tasks simultaneously and to prioritize accordingly
• Competency in commonly used Microsoft Office suite of software including MS Word, MS Excel, MS PowerPoint, and related systems including SharePoint and CRM applications
• Capacity and desire to be self-motivated and self-directed
• Ability to multitask, prioritize, and manage time effectively
• Persuasive and goal-oriented
• Strong listening skills
• The ability to call, connect and interact with potential clients and customers

Benefits

• Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts
• Supplemental Coverage – Accident, Critical Illness and Hospital Indemnity Insurance
• 401(k) Retirement Plan
• Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability
• Employee Discounts
• Tuition Reimbursement
• Paid Time Off & Holidays

Company Overview