IT SUMMER INTERN, CLINICAL INFORMATICS

Hackensack Meridian Health is committed to transforming healthcare and serving as a leader of positive change. The IT Summer Intern in Clinical Informatics will provide technical assistance and support for various IT projects, primarily focusing on improving the organization's information systems and data management procedures.

Responsibilities

• Perform analysis to understand the user needs
• Assist in the development and improvement of IT product(s) to meet the user needs
• Conduct tests and identify errors within the IT product(s)
• Perform maintenance, troubleshooting and debugging with associated IT product(s)
• Help with the software implementations, for example by providing training and support for the staff who will operate the software
• Participate in security monitoring and incident response services supporting the protection of HMH’s assets, infrastructure and data
• Perform market research to compare and summarize current market options and develop organizational position statements regarding emerging technologies
• Consult with vendors, perform research and evaluate products to assist in the selection and purchase of equipment and installation or upgrade of systems
• Contribute to HMH's technical documentation and participate in policy, procedure, and standards development
• Define problems, collect data, establish facts, and draw valid conclusions
• Available to work onsite 50% of the time with 50% remote work up to 40 hrs/wk during the program timeframe
• Maintain open communication and a positive working relationship with team members
• Maintain professional (business casual) dress and grooming
• Other duties and/or projects as assigned
• Adheres to HMH Organizational competencies and standards of behavior

Skills

• Pursuit of a degree in computer science, information technology, engineering, cyber security, advanced mathematics, data science, advanced analytics, clinical informatics or program management
• Current GPA of 3.0 or higher
• Satisfactory customer service skills
• Basic troubleshooting skills
• Minimum of 2 years of college or trade school education
• Minimum of 3 months of IT experience or equivalent formal training with a letter of reference from a previous employer or professor
• Technical Certifications and Project Management Certifications helpful but not required
• Exceptional customer service skills
• Solid troubleshooting skills
• Awareness of the Healthcare Information Technology (HIT) industry's current and emerging technology trends and direction, as well as a keen interest in information systems and technology
• Ability to work well in a team environment
• Excellent oral and written communications skills
• Ability to work in a self-directed manner, with guidance from the assigned project leader and internship program coordinator for support
• Google, Citrix, ITIL, Project Management Professional (PMP), Scrum Master, and/or Clinical Informatics certifications

Benefits

• Health
• Dental
• Vision
• Paid leave
• Tuition reimbursement
• Retirement benefits

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