Residency & Fellowship Program Coordinator, Pulmonary

Beth Israel Lahey Health is a healthcare organization that focuses on making a difference in people's lives. The Residency & Fellowship Program Coordinator will act as the main point of contact for the residency program, supporting compliance with ACGME Program requirements and coordinating various administrative tasks related to the training program.

Responsibilities

• Provides administrative support and coordinates the training program. Works with Program Directors to maintain and prepare materials, interviews, selections, orientations, and evaluations processes. Understands and applies institutional program guidelines to coordinate compliance requirements and update program material
• Coordinates all aspects of the recruitment process and facilitates application/interview selection process. Processes all required documentation including licenses, visas and credentialing. Maintains record on all trainees in accordance with established requirements. Oversees data collection and ensures the accuracy of program databases
• Coordinates orientations and schedules meetings, functions and special events throughout the year. Coordinates the evaluation system to collect data and organize timely feedback. Coordinates affiliation agreements related to training programs and serves as a liaison between area hospitals
• Assists with production of manuals and websites. Assists with changes and improvements to current technical tools and liaisons with IS to ensure the systems are accessible to users
• Compiles all program documentation and appropriate statistical data. Develops, communicates, and revises schedules for rotations

Skills

• High School diploma or GED required; Bachelor's degree preferred
• 1-3 years related work experience required
• Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases
• Ability to communicate clearly and effectively in written English with internal and external customers
• Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers
• Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required
• Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members
• Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving
• Ability to remain calm in stressful situations
• Bachelor's degree preferred

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