Experienced Health Systems Account Manager – Pharmaceutical Sales and Customer Support Expertise for arenaflex

Introduction to arenaflex

arenaflex is a leading player in the healthcare industry, dedicated to providing innovative solutions and exceptional customer support. As a dynamic and growth-oriented organization, arenaflex is committed to improving the lives of patients and healthcare professionals alike. With a strong focus on quality, service, and pricing, arenaflex is poised to make a significant impact in the market. We are now seeking an experienced Health Systems Account Manager to join our team and contribute to our mission of delivering exceptional healthcare solutions.

Job Overview

The Health Systems Account Manager will be responsible for focusing on, qualifying, and selling 340b Complete to smaller/neighborhood Health Systems and Federally Qualified Health Communities (FQHC). This role requires a highly motivated and results-driven individual who can access leaders at potential clients and present a compelling offering that meets or exceeds the client's requirements for quality, service, and pricing. The successful candidate will develop business by positioning other integrated arenaflex product offerings and services designed to achieve or exceed organizational growth objectives.

Key Responsibilities

• Sells 340b and health system pharmacy; where applicable, up-sells integrated product offerings to potential clients.
• Creates, implements, and reviews a customer services model focused on enhancing client satisfaction and retention.
• May play a necessary role in a team approach in closing a potential client and achieving or exceeding new sales objectives.
• Manages existing business and develops allocated business segment, achieving or exceeding growth objectives.
• Sells standard service; 340 B and HSRx where applicable and up-sells integrated product offerings to potential clients.
• Updates and provides ongoing support to proper CRM and other compliance/global positioning systems so management is notified on a continuous basis about pipeline status of clients, accomplishment against plan, win/loss ratio, and other essential business data.
• Suggests product offering alterations that are requested by clients or provide revenue/edge improvements for the organization.
• Maintains awareness of current marketplace, competitors' offerings, and agreement status to more effectively address potential clients' expectations and to overcome objections.
• Assists leadership with the development and execution of sales budgets, productivity targets, opportunity analyses, and special projects.
• Collaborates and shares best practices with leadership and other associates.

Essential Qualifications

To be considered for this role, candidates must possess:

• A Bachelor's degree and at least 3 years of experience in various healthcare areas, such as pharma, retail pharmacy, managed care, and 340b.
• Experience in CRM (Salesforce), business intelligence, and basic finance.
• At least 3 years of experience creating and delivering presentations to different audience levels within an organization, including C-Suite and Executive-level gatherings.
• Experience collaborating with internal and external resources to develop strategies that meet division objectives within budget and established timelines.
• Experience providing customer support to internal and external clients, including meeting quality standards for services, and assessment of customer satisfaction.
• Knowledge of government drug programs, community health centers, basic access hospitals, rural and small hospitals.
• Completion of 340b College or advanced understanding of 340b.
• Experience in diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve issues.
• Intermediate proficiency in Microsoft Word, Excel, PowerPoint, and other CRM programs.
• At least 1 year of direct leadership, indirect leadership, or cross-functional team management.
• Ability to travel up to 50% of the time for business purposes (within state and out of state).

Preferred Qualifications

While not required, the following qualifications are preferred:

• A Master's degree.
• Experience or background in Public Health or Policy management.
• Experience in 340B, Specialty Pharmacy, Ryan White, or other Government-funded health net healthcare programs.

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to the growth and development of our employees. As a Health Systems Account Manager, you will have access to a range of training and development opportunities, including:

• Comprehensive onboarding program to ensure a smooth transition into the role.
• Ongoing training and development programs to enhance your skills and knowledge.
• Opportunities for career advancement and professional growth within the organization.
• Collaborative and dynamic work environment that fosters innovation and creativity.

Work Environment and Company Culture

arenaflex is a dynamic and growth-oriented organization that values innovation, creativity, and collaboration. Our company culture is built on a foundation of:

• Respect and empathy for our customers, employees, and partners.
• A commitment to excellence and quality in everything we do.
• A focus on teamwork and collaboration to achieve common goals.
• A dedication to continuous learning and improvement.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including:

• A salary range of $35-$40 per year.
• Comprehensive benefits package, including medical, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Paid time off and holidays.
• Opportunities for professional growth and development.

Conclusion

If you are a motivated and results-driven individual with a passion for healthcare and customer support, we encourage you to apply for the Health Systems Account Manager role at arenaflex. With a competitive compensation package, comprehensive benefits, and opportunities for career growth and development, this is an exciting opportunity to join a dynamic and growth-oriented organization. Apply now to take the first step in your journey with arenaflex!

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