Community Association Manager - Portfolio

Associa is a leading company in community management with over 225 branch offices across North America. They are seeking a Community Association Manager to manage a portfolio of homeowner associations, providing guidance and support to boards of directors while ensuring smooth community operations.

Responsibilities

• Maintain open and proactive communication with the board of directors and homeowners
• Guide the board in making informed financial decisions, including preparing and presenting budgets
• Analyze monthly financial reports and create variance reports to ensure transparency and accuracy
• Generate and present monthly management reports to the board
• Coordinate and oversee maintenance projects, working closely with vendors and contractors
• Ensure daily operations of your community run smoothly and efficiently
• Regularly attend board meetings as well as internal meetings
• Supervise administrative and maintenance staff (if applicable)
• Manage short- and long-term objectives and goals of the HOA
• Develop and recommend the annual operating budget and mid-year forecast in collaboration with HOA committees
• Recommend and oversee third-party service providers and contractors
• Provide recommendations for aesthetic, maintenance, and safety improvements to the community
• Engage with HOA committees such as Finance, ARC, Infrastructure, Landscaping, Marine, and Security, providing guidance to drive excellence
• Supervise the on-site work order process (if applicable)
• Work closely with external professionals, including engineers, attorneys, insurance professionals, and construction management firms
• Ensure emergency preparedness and consistent execution of storm management protocols
• Perform additional job functions as assigned, including direct oversight of on-site staff

Skills

• Proven ability to build strong relationships with clients and vendors
• Strong proficiency in learning and using new technology
• Proficient in Microsoft Office applications (Word, Excel, Outlook)
• Experience reviewing and analyzing financial reports
• Familiarity with HOA insurance policies and risk management
• Understanding of contractual bidding processes and vendor negotiations
• Knowledge of proper meeting procedures and governance for HOA boards
• Ability to develop and maintain a comprehensive working budget
• 1-2 years of experience in HOA management (strongly preferred)
• CAI designation(s) strongly preferred
• Associate degree or higher preferred

Benefits

• Paid Time Off
• Company Paid Holidays
• Comprehensive medical, dental, and vision plans
• 401(k)
• Life Insurance
• Short-term & Long-term Disability
• Accident & Critical Illness coverage
• Employee Assistance Program
• Bonus opportunities (to be discussed in the interview)
• Cell phone stipend
• Business mileage reimbursement

Company Overview