Retail Teller Regional Float
Heartland Bank and Trust Company is a community-focused bank headquartered in Bloomington, Illinois. They are seeking a Retail Teller who will serve as the frontline representative, responsible for processing customer transactions and providing excellent customer experiences while building relationships within the community.
Responsibilities
- Facilitate an excellent customer experience, engaging customers by name, in a friendly and professional manner
- Build and foster customer relationships by proactively identifying their needs and offering appropriate solutions
- Knowledge of and ability to provide products and services available through the retail banking branch
- Complete transactions accurately and efficiently, including cash handling
- Comply with all policies and procedures to minimize the risk of fraud
- Participate in various retail and bank projects as necessary
Skills
- Willingness to travel and work in different locations
- Ability to provide excellent customer experiences while building and developing relationships
- Knowledge of and ability to provide products and services available through the retail banking branch
- Ability to complete transactions accurately and efficiently, including cash handling
- Compliance with all policies and procedures to minimize the risk of fraud
- Participation in various retail and bank projects as necessary
- H.S. Diploma or GED preferred or equivalent combination of education and experience
Company Overview