Senior Microsoft 365 Administrator

Job Introduction Package Description Position: Senior Microsoft 365 Administrator Location: Hoddesdon Pharmaron is a global CRO helping pharma and biotech companies bring new therapies to life. With over 21,000 employees worldwide across 23 locations in the US, UK and China, we support drug discovery through to manufacturing with fully integrated, high-quality services. We’re proud of the impact we make and just last year, we supported over 780 discovery projects, 1,000+ CMC programmes, and 1,000+ clinical trials across all phases. Our teams are involved in everything from small molecules to biologics and gene therapies, and we work with more than 3,000 global customers. To learn more, visit www.pharmaron.com. About The Role Pharmaron is currently looking to recruit a Senior Microsoft 365 Administrator to play a pivotal role in overseeing the administration, management, and optimization of Microsoft 365 services within a dynamic organizational ITIL / ISO environment. This position requires a high level of expertise in Microsoft technologies, including Intune management, to ensure the seamless operation of Microsoft 365 services. The Senior Administrator leads initiatives such as migrations, updates, and optimizations, leveraging advanced skills in PowerShell scripting and best practices. Serving as a key resource for the organization, this role develops and documents processes and procedures, acts as a subject matter expert (SME) for complex escalations and troubleshooting and provides mentorship and guidance to junior team members. The Senior Microsoft 365 Administrator collaborates cross-functionally to align Microsoft 365 initiatives with organizational goals and drive continuous improvement. A mix of remote and onsite support, with some travel required to other UK based locations, when required. Key responsibilities: