Conference Planner, Content Operations

Gartner is a leading company that guides enterprise leaders with expert analysis and bold ideas. The conference planner is responsible for managing content and session delivery for global Gartner Conferences, ensuring operational excellence and collaboration across teams to deliver successful events.

Responsibilities

• Lead operational delivery of all agenda elements across multiple in-person conferences including agenda management, capacity management, financial management, and staff planning
• Communication and collaboration across conference operations teams to ensure seamless delivery of first-class conferences
• Partner with program management in delivering a client-focused agenda; develop and roll out new processes for session management and agenda guidelines
• Creation and continuous management of client-facing website that displays all session information for attendees; adhering to agenda go live and session access deadlines
• Continuous management and QA of client-facing mobile app that displays all session information for attendees
• Analyze data to improve attendee engagement and predict attendee behavior to determine the best course of action on various conference elements
• Create and maintain conference master planner to ensure up to date session information and room allocation is available to all key stakeholders
• Attend conferences as the onsite lead for in-person delivery including managing the conference’s session execution, data collection and liaising with agency partners and vendors
• Partner with Content leadership team on projects by providing feedback and maximizing output to scale the business
• Liaise with key conference partners and team members (internal and external) to ensure successful agenda execution
• Build and maintain good relationships by establishing trust and a working partnership
• Achieve operational excellence and execute global conferences on time, within budget and with great attention to detail
• Conference consistency through standardized and operational processes, project management and best practices both during planning and onsite execution
• Develop a comprehensive understanding of Gartner’s conference business including the value proposition of each conference for attendees and exhibitors

Skills

• 1-3 years of relevant experience
• Experience working in a corporate environment
• Strong interpersonal and relationship building skills, cross-functionally, and with agency partners
• Experience with Microsoft Excel and/or Google Sheets
• Creative, innovative and strategic thinker with a strong attention to detail
• Motivated team player with desire to learn and grow
• Excellent written/oral communication and presentations skills
• Demonstrated ability to adapt, implement, and manage change and strive for continuous improvement
• Excellent organizational skills and an ability to work well under pressure, meet deadlines, and thrive in high pressure situations
• Willingness to travel approximately 20% of the time
• Bachelor's Degree preferred
• Portuguese language skills preferred

Benefits

• Generous PTO
• A 401k match up to $7,200 per year
• The opportunity to purchase company stock at a discount

Company Overview

Company H1B Sponsorship