Financial Service Specialist

Sentara Health is a healthcare provider committed to improving health every day. The Financial Service Specialist is responsible for accurately identifying and registering patient insurance and benefit details while guiding patients through their financial responsibilities.

Responsibilities

• Provides financial education and/or financial assistance opportunities to consumers prior to services being rendered
• Collects balances or other monies due at time of pre-registration process
• Creates self-pay and insurance estimates

Skills

• Strong communication skills, both verbal and written
• Very strong attention to detail
• Ability to enter and manage sensitive personal and financial information
• High school graduate or equivalent (Required)
• 6 months' related experience such as customer service, medical office setting, other healthcare or revenue cycle/billing setting (Required)
• Insurance experience strongly preferred

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

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