[Remote] Enterprise Service Coordinator

Note: The job is a remote job and is open to candidates in USA. VSC Fire & Security is a premier provider of fire protection and life-safety solutions across the Southeast. They are seeking an Enterprise Service Coordinator to manage customer relations and ensure service agreements are met.

Responsibilities

• Create, distribute, and bill incoming orders from Enterprise customers and maintains customer expectations to meet service agreements
• Serve as one of the direct points of contact for Enterprise customers

Skills

• One to three (1-3) years of industry related work experience
• Manage customer relations using excellent communication and sales skills for internal and external customers
• Leveraging outstanding analytical and planning skills combined with strong leadership skills
• Knowledge and aptitude for conflict resolution, organizational skills, analytical skills, scheduling, building code requirements, and building relationships
• Ability to follow written and verbal instructions
• Exceptional attention to detail and communication skills
• Eagerness for professional development and growth
• Ability to pass various background checks
• Reliable transportation, valid State Driver's License with acceptable driving record for use of company vehicle
• Associate or bachelor's degree in business or related field
• Industry related management experience

Benefits

• Options for Medical, Dental and Vision insurance for you and your family.
• A 401K plan with a company match.
• PTO and Paid Holidays.
• Opportunities for training and advancement.
• Relevant educational and licensure reimbursement for qualified candidates.
• Health Savings Account (HSA).
• Life Insurance.
• Employee Assistance Program.
• Referral Bonuses.

Company Overview