Sales Support Specialist
Manulife is a leading international financial services provider that is transforming the life insurance business with innovative customer solutions. The Sales Support Specialist will be part of a dynamic team, focusing on supporting the life insurance sales process and contributing to the overall success of the Sales & Distribution team.
Responsibilities
- Support the Insurance pre-sale process and help the overall Sales & Distribution team achieve strategic priorities, initiatives, and sales goals
- Focus on a variety of topics relating to the life insurance sales process, including product information, case design, illustrations, outbound/inbound communications, the new business and underwriting process, and various tools and resources
Skills
- Driven individuals that are eager to impact the sales process
- Team players that enjoy working together on solutions that will impact our producers' and customers' lives
- Willingness to learn and commit to study to achieve the necessary licenses
- Eager learners that want to join us in transforming the life insurance industry
- Excited colleagues that make working together fun and productive
- Have a passion for the value we provide to our producers and customers
- Customer-centric mentality
- Excellent phone demeanor, strong sales acumen, and customer service skills
- Ability to problem solve and be flexible
- These licenses are a requirement of the role and need to be acquired in the outlined timeframes to remain in the Sales Support Specialist role
- FINRA SIE, Series 6, 63, and State Insurance Licenses, preferred
- Knowledge of financial services is a plus
Benefits
- Health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage
- Adoption/surrogacy and wellness benefits
- Employee/family assistance plans
- Various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions)
- Financial education and counseling resources
- Generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law)
Company Overview