JCD Specialist - Analyst
SMBC Group is a top-tier global financial group offering a diverse range of financial services. The JCD Specialist - Analyst role involves providing administrative support to Relationship Managers, maintaining customer information, conducting KYC processes, and coordinating loan and deposit processes for JDAD customers.
Responsibilities
- Provide a high level of service to JDAD customers and maintain customer information in various databases. Assist customers in opening accounts and CMS and deposit business inquiries
- Conduct KYC processes and collaborate with CPAD and BCDAD to complete customer account related tasks
- Provide high-level administrative support for JDAD Relationship Managers
- Perform scheduled activities using WIP, Ticklers, and Ad Hoc Reports to process daily work in a timely, accurate and proactive manner
- Perform accurate record keeping of all transactions according to SMBC policy
- Provide information necessary to prepare credit applications and memos
- Prepare CMS and forex documents, brochures and proposals
Skills
- Thorough knowledge and understanding of SMBC KYC and compliance procedures
- Strong customer service skills
- Problem solving ability to provide effective solutions to internal and external clients
- Utilize cross cultural skills to liaise Japanese customers and Non-Japanese Bank staff to ensure seamless customer service
- Strong sense of teamwork and responsibility
- Intermediate knowledge of corporate banking front, middle and back office functions
- Understanding of all aspects of deal/loan administration functions and associated tasks
- Strong verbal and written communication skills
- Well organized with the ability to prioritize and multi-task
- Excellent attention to detail
- 0-2 years of specialized experience in Financial Services
- Business fluency in Japanese & English
- Experience as a Deposit Relationship Manager with Budget Management Responsibilities
Benefits
- Annual discretionary incentive award
- Competitive portfolio of benefits
Company Overview
Company H1B Sponsorship