[Hiring] Senior Manager Software Engineering, Order Experience @Instacart

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Senior Engineering Manager for the orderX team at Instacart, you will be leading the engineering team that is responsible for the whole customer ordering experience, from cart, to checkout, to post order experience. You will play a pivotal role in managing one of the critical engineering systems at Instacart, driving all of Instacart’s online grocery business. You will provide leadership in driving the stability, scalability, and extensibility of engineering systems that drive the product experience forward. As the nexus of very many systems, you will also be interfacing with many engineering and product leaders across the company to collaborate with them to facilitate innovative and new customer experiences. The orderX team is responsible for the customer experience through placing an order with Instacart. The team takes the critical responsibility of providing clarity by having a simple and streamlined approach to collecting essential information from customers trying to place orders on Instacart. As part of the core shopping journey, the team is responsible for critical business metrics including:

• Showcasing Instacart's value proposition
• Driving order conversions
• Instacart+ adoption

The team is constantly innovating to build better order experiences for customers that adapt to different needs. In your role as Senior Engineering Manager, your responsibilities will include:

• Define, communicate, and drive the technical strategy for the team that supports the product strategy and key bets for the company, including new technical investments.
• Drive high-quality execution of key business outcomes of the team by overseeing the roadmap and enabling technical and product decisions.
• Create and ensure the adoption of best practices and engineering standards to build highly scalable and reliable engineering systems.
• Foster strong collaboration and working model with peers and different stakeholder teams across Instacart including Product, Data Science, and Design.
• Mentor and support team members for personal and professional growth.
• Lead the recruitment and hiring processes to build a high-performing team.

Qualifications

• Proven track record as a hands-on technical leader, preferably at a Staff+ level in a similar industry.
• 4+ years of experience managing teams of 10+ software engineers, including Staff engineers.
• Strong background in backend development; experience with web apps and mobile is advantageous.
• Ability to craft and execute strategic engineering roadmaps that align with business objectives.
• Highly structured and proactive communication capabilities.
• Experience in staffing, mentoring, and leading engineering teams to success.
• Experience working with product managers, EM peers, and senior ICs.
• Excellent written and verbal communication skills, effective cross-functional leadership.

Preferred Qualifications

• Bachelor’s degree or higher in Computer Science or related field.
• Prior experience in managing engineering teams that oversee mission critical business systems.

Benefits

• Highly market-competitive compensation and benefits in each location where our employees work.
• Remote work flexibility.
• New hire equity grant as well as annual refresh grants.

Compensation

For US based candidates, the base pay ranges for a successful candidate are listed below:

• CA, NY, CT, NJ: $260,000 — $289,000 USD
• WA: $249,000 — $277,000 USD
• OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI: $239,000 — $266,000 USD
• All other states: $216,000 — $240,000 USD

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