[Remote] Senior Product Manager, Global Payments Systems

Note: The job is a remote job and is open to candidates in USA. GiveDirectly is a non-profit organization aiming to reshape international giving by providing cash grants directly to the world’s poorest. They are seeking a Senior Product Manager to drive the design, evaluation, and deployment of payment solutions that support cash transfers to those affected by crises or in extreme poverty globally.

Responsibilities

• Own the product vision, roadmap, and prioritization for international payments infrastructure.
• Translate strategic objectives into actionable product goals, features, and success metrics.
• Regularly evaluate and refine product-market fit in the context of fast-evolving program and country needs.
• Identify, assess, and recommend international payment solutions that can reach populations in fragile and underserved markets.
• Develop partnerships with global and regional payment aggregators, mobile money platforms, remittance providers, and stablecoin or crypto partners.
• Pilot and evaluate alternative transfer modalities, including blockchain-based or decentralized finance (DeFi) approaches, particularly in contexts where traditional banking access is limited.
• Design systems for integrating new payment rails into GD’s operations, ensuring compliance, security, and scalability.
• Define and document technical and operational requirements for payment implementation in humanitarian and development settings.
• Collaborate with engineers and data teams to ensure seamless integration with targeting, verification, monitoring, and payments systems.
• Map and compare emerging technologies and vendors in the payments space, with a focus on rapid deployment and cross-border capabilities.
• Conduct technical due diligence on vendors and track trends in stablecoin, mobile finance, and blockchain applications.
• Work closely with program managers, engineers, field teams, and finance/legal teams to ensure payment strategies align with on-the-ground realities and compliance frameworks.
• Ensure excellent handoff of provider execution, oversight and compliance to implementation teams.
• Support crisis response deployments with technical insight and problem-solving on-the-fly to ensure people get paid.
• Define and monitor key metrics (e.g., transaction success rates, payment speeds, reconciliation gaps).
• Coordinate root cause analyses and mitigation planning for issues affecting reliability, latency, or compliance, and feed this into the product and FSP strategy.
• Leverage your creativity to solve the unique challenges of delivering money in unpredictable, unstable, or disconnected environments.
• Continuously refine internal payment playbooks and propose systemic improvements to speed, reliability, and recipient experience.

Skills

• Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity.
• 5+ years of experience working with international digital payment systems, financial technology platforms, and/or crypto/blockchain-enabled services.
• Demonstrated understanding of global remittance infrastructures, mobile money networks, cross-border compliance issues, and KYC/AML processes.
• Hands-on experience evaluating and/or implementing stablecoin or cryptocurrency payment solutions in low-infrastructure environments.
• Experience in a high ambiguity, low-structure environment — you create clarity, not wait for it.
• Ability to collaborate inclusively with stakeholders across varied social, national, and cultural backgrounds, including communicating technical concepts to both technical and non-technical stakeholders.
• Analytical problem solver: looks at problems with analytical and iterative mindset, with strong framework for prioritization.
• Intermediate to advanced data manipulation and analysis skills to derive insights from payment data.
• Technical fluency with payments APIs and technical documentation, including data security standards and the ability to identify areas of concern or strength.
• Language Requirement: English fluency.
• Experience operating in crisis or humanitarian contexts (e.g., conflict zones, natural disasters).
• Prior work with startups or experimental products in global south or emerging markets.
• Comfort working in SQL, python, R or other scripting data manipulation tools for performance monitoring.

Benefits

• A supportive team that works hard and cares hard
• A robust health benefits plan (exact details will vary by country)
• Flexible paid time off that staff is encouraged to take
• Allowances for desk set-up and learning and development

Company Overview

• GiveDirectly is a nonprofit organization. It was founded in 2008, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is https://www.givedirectly.org/.

Apply tot his job Apply To this Job