ServiceNow Project Coordinator (Remote)
GovCIO is seeking a project coordinator. The ideal candidate will have hands-on experience with a the ServiceNow platform. This customer-facing role will be instrumental in ensuring customer satisfaction. This position will be fully remote within the United States.
- We are seeking a project Coordinator with demonstrated expertise in ServiceNow and government contracting experience. The ideal candidate will bring at least 5 years of hands-on experience, a strong understanding of ServiceNow platform capabilities, and a proven track record of supporting federal clients
Coordinates interdepartmental participation to meet project requirements. Maintains lines of communication among project team members. May be responsible for risk management. Must be available to address the needs of the project effort.
- Reports project progress to management.
- Arranges logistics for meetings, conferences, training, and other project-related events.
- Organizes project committee meetings and prepares the necessary materials, including reports, presentations, agendas and other meeting collateral.
- Gathers, compiles and reports on information relevant to the project.
- Manages work for the team in Jira, Confluence, and ServiceNow
- leverages Agile methodologies to effectively run projects
- Pulls reports in ServiceNow
- Navigate ServiceNow and create manual test scripts or user guides
- Become familiar with multiple other platforms as needed by the branch
- Bachelor's degree in engineering, Computer Science, Systems, Business or related scientific /technical discipline
- Strong understanding of ServiceNow architecture, modules, and workflows
- Familiarity with Jira, Confluence, and ServiceNow is a must have to manage and track day-to-day activities for a variety of different project types
- Experience with leveraging Agile methodologies to effectively run projects
- Ability to pull reports in ServiceNow
- Ability to navigate ServiceNow and create manual test scripts or user guides
- GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
- *Interview & Hiring Process**
Virtual video interview conducted via video with the hiring manager and/or team
- During the Hiring Process
- Verification of your employment history (past 7 years), based on information provided in your application
- In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
- Employee Assistance Program (EAP)
- Learning & Development platform, to include certification preparation content
- Training, Education and Certification Assistance*
• Referral Bonus Program
- Flexible Work Environment
- Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
- The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
- Location** _US-Remote_
- Position Type** _Full-Time_
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