Regional Revenue Manager Canarias, Madeira & Bulgaria

Regional Office - Palma ES - Balearic Islands Entry Level Manager Full-time Worldwide

Summary

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognized as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity, and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. Your main mission will be: Direct the revenue management function for all hotels participating in the area/cluster revenue management model. Execute strategies to maximize overall hotel revenue for rooms and food and beverage through the implementation of effective pricing and distribution strategies. Out-perform direct competitors by winning market shares with rational and competitive pricing, distribution strategy backed by targeted marketing, and careful management of hotel inventory to maximize topline revenue and yield high net profits. Manage and oversee revenue management analytic functions to produce reporting that support and evaluate hotel business strategies. Provide guidance and support sales and marketing initiatives that are targeted to meet the needs of the hotel. Produce accurate revenue forecasts that help set hotel goals and outgrow the competition. Provide mentorship, guidance and support to the properties Director of Revenue Management, Revenue Analysts and strategy teams.

Responsibilities

• Oversee and guide the area revenue management team to formulate transient and group inventory restrictions and pricing.
• Formulate strategies towards the goal of increasing market share and maximizing revenues for the hotels in the area.
• Ensure each hotel’s sales strategy and pricing recommendations are implemented across all channels, Hyatt key revenue systems and market segments.
• Analyze and communicate the results of strategies and tactics deployed on a monthly basis to regional teams, hotels teams and ownership groups.
• Ensure that each member of your team deploys Hyatt corporate revenue management strategies and follows the standards.
• Oversee the revenue forecasting process for each of the hotels in the group to ensure the accuracy of each forecast falls within Hyatt standards.
• Prepare the annual budget for each hotel.
• Work with each of the hotels Sales leadership to develop and implement coordinated group pricing and inventory strategies and appropriate booking guidelines.
• Develop a coordinated pricing strategy for the area’s business travel sales team. Partner with the Sales leadership in each hotel to ensure each hotel's strategy is aligned on an account-by-account basis.
• Facilitate and lead weekly hotel Sales Strategy meetings in accordance with Hyatt.
• Mentor and develop team members including Director of Revenue Management, Assistant Director of Revenue Management, Revenue Manager, and Revenue Analyst for future revenue management positions within Hyatt.
• Develop revenue management trainees to build the revenue management bench strength.
• Develop working relationships with managers in the Group Sales, Catering Sales, and Convention Service staff, providing consultation on strategies for booking optimal group and catering business.
• Demonstrate a commitment to Hyatt core values.

What you will love about us!

• 12 complimentary nights a year across Hyatt Hotels worldwide
• DKV Medical Insurance.
• Two days of remote work.
• Complimentary access to a multifaceted Wellness Platform in the care of mental well-being inspiring human growth.
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.

Qualifications

• Degree in Hotel Management or related field required.
• Minimum of 3 years experience preferred in a Manager level position in hotel industry revenue management discipline.
• Minimum of 2 years preferred leading others in a dynamic team environment.
• Minimum of 3 years experience preferred in Excel and related data management systems.
• High level of English and Spanish.
• Proficiency in the Office package, especially Excel and Power Point.

Required Skills

• Previous experience leading a Cluster with at least 5 hotels (resorts or more), multiregime forecasting and pricing, and especially All-Inclusive model.
• Strong analytical skills with the ability to interpret complex data and make data-driven decisions.
• Excellent communication and presentation skills.
• Detail-oriented with a strategic and results-oriented mindset.

Preferred Skills

• Proficiency in revenue management software and tools (e.g., RMS, PMS, CRS).
• Dingus (Channel manager) and AVALON (PMS) knowledge is valuable.

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