Customer Service Representative - Remote or Hyb...

The CompanyFounded in 1973, Meyer and Associates is a boutique direct marketing company, selling insurance products through the sponsorship of college and university alumni associations. We employ approx. 30 people in an entrepreneurial environment. This is a Remote or Hybrid, full-time position, offering 40 hours per week, hours of operation 8:30-6pm Monday-Friday. We are looking for a hardworking, reliable, and dedicated individual who is interested in a new job opportunity or is ready to rejoin the workforce. We are seeking a candidate for the long term, not on a temporary basis, and applicants must be based in the US.The PositionThe Customer Service Representative will be focused on our Travel Insurance products, and should have a friendly, patient, and kind phone manner, as we work one-on-one with customers to explain the features of the travel insurance offering. There is no cold calling required; we are not a call center.Primary Responsibility

• Handling inbound phone and email inquiries from current and prospective travel customers
• Prepare and send travel quotes

• Assist customers purchasing and updating Travel Insurance Plans

• Computer savvy, proficient in Microsoft Office (especially Word, Excel, and Outlook, Teams
• Ability to work and contribute within a customer focused team environment
• Possesses excellent communication and listening skills with strong attention to detail
• Able to multitask with a willingness to adapt to internal operational processes and systems
• Prior client service experience and/or insurance license is a big plus
• Should be a legal resident or US Citizen

• Competitive pay + 3 weeks paid vacation + plus paid holidays
• Generous 401K package (once eligible)
• Group life and disability insurance (fully subsidized)
• Group health insurance (partially subsidized)
• Optional dental, vision, accident, and critical illness (employee paid)
• Section 125 plan
• Commuter plan

• Submit your resume and include a customized cover letter, including an expected salary range. Submissions lacking the requested information will not be prioritized
• Candidates of interest to Meyer and Associates will be contacted with additional information about the position and for a preliminary phone interview. Some candidates may then be invited for an in-person interview(s)