Experienced Senior Customer Solutions Analyst – Campus Sales Strategy and Business Development

At blithequark, we're committed to delivering exceptional customer experiences that drive business growth and success. As a Senior Customer Solutions Analyst, you'll play a critical role in executing our Commercial Sales OnCampus strategy, developing strategic partnerships with customers, and delivering tailored solutions that meet their unique needs. If you're a seasoned sales professional with a passion for building strong relationships and driving business results, we want to hear from you.

About blithequark

blithequark is a leading provider of innovative solutions and services that empower businesses to thrive in today's fast-paced market. With a strong focus on customer-centricity and a commitment to excellence, we're dedicated to helping our customers achieve their goals and exceed their expectations. Our team of experienced professionals is passionate about delivering exceptional results and making a meaningful impact on our customers' businesses.

Key Responsibilities

As a Senior Customer Solutions Analyst, you'll be responsible for:

• Executing the Commercial Sales OnCampus strategy to drive business growth and customer satisfaction
• Developing strategic partnerships with customers to understand their unique needs and preferences
• Building and maintaining strong relationships with key decision-makers and business owners
• Collaborating with cross-functional teams to design and deliver tailored solutions that meet customer needs
• Managing project plans, communication, and issue resolution to ensure successful program execution
• Acting as the main point of contact for key customer business owners and stakeholders
• Coordinating with Pricing, Contracting, PR/Marketing, Operations, customer contacts, and business partners to move the program from inception to go-live
• Ensuring a strong working knowledge of Sales and Operations models and processes to ensure alignment in solution design, implementation, and post-implementation relationship management
• Updating various stakeholders on progress, including the Executive Leadership team
• Communicating project status, escalating and resolving challenges through the leadership team
• Assisting in the center opening process and customer activation
• Ensuring Center Managers are set to succeed in delivering on customer-specific requirements and meeting defined customer KPIs
• Participating in program development, planning, and launch of Sales Support initiatives

Essential Qualifications and Requirements

* Bachelor's degree or equivalent experience

• 10+ years of commercial print and sales experience, with a focus on prospecting new customers and developing existing business relationships
• Demonstrated ability to develop strategic objectives and tactics to execute against broader organizational strategies
• Advanced level of experience in developing complex solutions, creating solution proposals, and selling the value propositions appropriate to corporate-level customers and others in the organization
• Demonstrated understanding of sales financial targets/performance metrics
• Strong conceptual selling, presentation, closing, and organizational skills
• Demonstrated ability to understand and align with business needs of key decision-makers and business owners
• Experience working with sales process and tools, MS Project, Visio, MS Office applications strongly preferred
• Project management experience preferred

Preferred Qualifications

* Solutions-focused professional with strong business acumen, visual storytelling experience, and a background in marketing, communications, or strategic consulting

• Experience consulting with Fortune 500 clients and collaborating effectively with internal teams to achieve the client's business objectives
• Strong skill set in at least one of the following areas: presentation development within brand guidelines, graphic design, journalism, copywriting, and messaging, digital/desktop publishing

Work Environment and Culture

As a Senior Customer Solutions Analyst at blithequark, you'll be part of a dynamic and collaborative team that's passionate about delivering exceptional results and making a meaningful impact on our customers' businesses. Our work environment is fast-paced and challenging, with a strong focus on customer-centricity and a commitment to excellence. We offer a competitive compensation package, including:

• U.S. Pay Range: $6,168.90/month - $10,898.39/month
• Health, vision, and dental insurance
• Retirement plan
• Tuition reimbursement
• Opportunities for career growth and professional development

How to Apply

If you're a motivated and results-driven sales professional with a passion for building strong relationships and driving business results, we want to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

Equal Employment Opportunity

blithequark is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion. If you require reasonable accommodations in the application or hiring process, please contact us at [insert contact information]. Apply for this job