Experienced Operations, Sales, and Customer Service Associate for Sustainable Consumer Products Brand

Welcome to blithequark

At blithequark, we're a small but rapidly growing consumer product company with a big mission: to revolutionize the way we think about sustainable design. With three niche brands under our umbrella, we're united by a passion for creating innovative solutions for modern consumers using high-quality materials and post-consumer waste. As we continue to expand our reach and grow our team, we're looking for a talented and driven Operations, Sales, and Customer Service Associate to join our dynamic team.

About the Role

As our ideal candidate, you will be the backbone of our Operations and Sales teams, providing critical support with order processing, customer-facing tasks, and more. This hybrid role offers the perfect blend of remote work and in-person collaboration at our Seattle, WA office, allowing you to thrive in a flexible and autonomous environment. If you're a proactive and passionate individual with a flair for small, fast-growing consumer brands, we want to hear from you!

Key Responsibilities

• Process orders for key accounts and independent retailers, ensuring timely and accurate fulfillment
• Manage wholesale portal order approvals, maintaining strong relationships with our B2B partners
• Provide exceptional B2B and B2C customer service, responding to inquiries and resolving issues with professionalism and poise
• Collaborate with our Operations and Sales teams to identify areas for improvement and implement process enhancements
• Develop and maintain a deep understanding of our products, brands, and mission, serving as a knowledgeable and enthusiastic ambassador for blithequark

About You

To succeed in this role, you'll need to be a self-starter with a strong work ethic, comfortable working under tight timelines with minimal supervision. Experience in small team or startup environments is a plus, as is a familiarity with the consumer products industry. You should be proficient in Excel, with skills in vlookup and pivot tables, and possess excellent communication skills to convey information clearly and effectively.

Required Qualifications

• Comfortable working under tight timelines with minimal supervision
• Experience in small team or startup environments
• Excel familiarity (vlookup, pivot tables)
• Proactive, self-starter mentality
• Excellent communication skills with the ability to convey information clearly and effectively

Preferred Qualifications

• 2-3 years of experience within the consumer products industry
• Experience with Acctivate or SQL Databases
• Experience with QuickBooks
• Experience with Amazon Seller and Vendor Central
• Bachelor's degree (Preferred)

Why Join blithequark?

By joining our team, you'll become part of a mission-driven company that's dedicated to creating sustainable, high-quality products that make a real difference in people's lives. You'll have the opportunity to work with a talented and passionate team, collaborate on exciting projects, and contribute to our company's growth and success. If you're looking for an exciting opportunity in a purpose-driven company, we'd love to hear from you!

Career Growth and Learning Benefits

At blithequark, we're committed to helping our team members grow and develop their skills. You'll have access to training and development opportunities, mentorship, and a collaborative environment that encourages innovation and creativity. Whether you're looking to advance your career or simply expand your skill set, we're dedicated to supporting your professional growth and aspirations.

Work Environment and Company Culture

Our company culture is built on a foundation of transparency, open communication, and mutual respect. We believe in fostering a positive and inclusive work environment that encourages collaboration, creativity, and fun. As a remote-friendly company, we offer flexible work arrangements that allow you to work from the comfort of your own home or our Seattle office. You'll be part of a dynamic team that's passionate about making a difference, and we can't wait to welcome you on board!

Compensation, Perks, and Benefits

We offer a competitive salary range of $45,000.00 - $60,000.00 per year, depending on experience. In addition to your salary, you'll enjoy a range of benefits, including:

• 401(k) retirement plan
• Dental insurance
• Employee discount on our products
• Health insurance
• Paid time off to relax and recharge
• Vision insurance

Conclusion

If you're a motivated and passionate individual who shares our commitment to sustainable design and exceptional customer service, we encourage you to apply for this exciting opportunity. As an Operations, Sales, and Customer Service Associate at blithequark, you'll be part of a dynamic team that's dedicated to making a real difference in the world. Don't miss out on this chance to join our mission-driven company and contribute to our success. Apply now and take the first step towards an exciting and rewarding career with blithequark!