Experienced Specialty Pharmacy Technician - Data Entry Transplant Professional for High-Impact Customer Service Role at blithequark in Smyrna, GA

Introduction to blithequark and the Role

At blithequark, we are dedicated to bringing our heart to every moment of health, and we are excited to announce an exceptional opportunity for a highly skilled and customer-focused Specialty Pharmacy Technician to join our CarePlus/Specialty Mail Order Pharmacy team in Atlanta, GA. As a pivotal member of our team, you will play a vital role in helping others on the path to better health, and your work will have a direct and meaningful impact on the lives of our patients. If you are passionate about delivering exceptional customer service, working in a fast-paced environment, and making a real difference in the lives of others, we encourage you to apply for this exciting opportunity.

Key Responsibilities

As a Specialty Pharmacy Technician at blithequark, your key responsibilities will include:

• Routing questionable prescriptions to the pharmacist for completion, ensuring that all prescriptions are thoroughly reviewed and verified for accuracy and completeness.
• Making outbound calls and faxing physicians for prescription clarification, substitutions, and formulary changes, providing exceptional customer service and ensuring seamless communication with healthcare providers.
• Working in a high-production environment, multitasking between patient referrals, and maintaining excellent customer service skills, even in high-pressure situations.
• Utilizing strong computer skills to efficiently navigate our systems and software, ensuring accurate data entry and effective management of patient information.
• Collaborating with the Specialty Mail Order team to achieve shared goals and objectives, promoting a culture of teamwork, and supporting the success of our patients and our organization.

Essential Qualifications

To be considered for this exceptional opportunity, you will need to possess the following essential qualifications:

• 1+ years of experience as a Pharmacy Technician, with a proven track record of delivering exceptional customer service and working effectively in a fast-paced environment.
• Pharmacy Tech Certified in the state of GA, with a strong understanding of pharmacy operations, regulations, and best practices.
• Verifiable High School diploma, GED, or equivalent, with a strong foundation in mathematics, science, and communication skills.

Preferred Qualifications

While not required, the following preferred qualifications will be considered an asset:

• Specialty pharmacy experience, with a strong understanding of the unique needs and challenges of specialty pharmacy patients.
• Call center experience, with a proven track record of delivering exceptional customer service in a high-volume call center environment.
• Prescription adjudication experience, with a strong understanding of prescription claim issues and the ability to communicate effectively with prescribers regarding case status.

Skills and Competencies

To succeed in this role, you will need to possess the following skills and competencies:

• High levels of reliability, accuracy, and professionalism, with a strong commitment to delivering exceptional customer service and ensuring the highest levels of patient care.
• Excellent written and oral communication skills, with the ability to effectively communicate with patients, healthcare providers, and other stakeholders.
• Strong problem-solving abilities, with the ability to think critically and creatively in high-pressure situations.
• Ability to work effectively in a team environment, promoting a culture of collaboration, respect, and open communication.

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to supporting the growth and development of our employees, and we offer a range of career growth opportunities and learning benefits, including:

• Comprehensive training programs, designed to help you develop the skills and knowledge you need to succeed in your role and advance your career.
• Opportunities for advancement, with a range of career paths and opportunities for professional growth and development.
• A culture of continuous learning, with a strong focus on innovation, improvement, and excellence.

Work Environment and Company Culture

At blithequark, we are proud of our culture and our commitment to delivering exceptional patient care, and we offer a range of benefits and perks, including:

• A comprehensive benefits package, including medical, dental, and vision insurance, as well as a range of supplemental benefits and discount programs.
• A dynamic and supportive work environment, with a strong focus on teamwork, collaboration, and open communication.
• Opportunities for recognition and reward, with a range of programs and initiatives designed to recognize and reward outstanding performance and contributions.

Compensation, Perks, and Benefits

We offer a competitive compensation package, with a pay range of $17.00 to $27.90 per hour, depending on experience and qualifications. In addition to our comprehensive benefits package, we also offer a range of perks and benefits, including:

• 16 paid days off per year, plus paid holidays, to help you relax, recharge, and pursue your interests.
• A range of discount programs and supplemental benefits, designed to help you save money and achieve your financial goals.
• A dynamic and supportive work environment, with a strong focus on teamwork, collaboration, and open communication.

COVID Requirements

At blithequark, we are committed to ensuring the health and safety of our employees and patients, and we require certain colleagues to be fully vaccinated against COVID-19, including any booster shots if required, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

Conclusion

If you are a motivated and customer-focused Specialty Pharmacy Technician looking for a new challenge and an opportunity to make a real difference in the lives of others, we encourage you to apply for this exciting opportunity at blithequark. With our comprehensive benefits package, dynamic work environment, and commitment to delivering exceptional patient care, we are confident that you will find a rewarding and fulfilling career with our team. Apply today and take the first step towards a brighter future with blithequark!