Experienced Remote Customer Service/Data Entry Representative – Claims Coordination Team Support
Are you a detail-oriented and organized individual with excellent communication skills, looking for a remote opportunity to make a difference in the lives of our customers? Do you have a passion for data entry and customer service? If so, we invite you to join blithequark's dynamic team as a Customer Service/Data Entry Representative!
About blithequark
blithequark is a leading provider of innovative solutions in the insurance industry. Our mission is to deliver exceptional customer experiences, while fostering a culture of collaboration, innovation, and growth. As a remote Customer Service/Data Entry Representative, you will play a vital role in supporting our claims coordination team, ensuring seamless communication with customers, and maintaining accurate records.
Job Summary
We are seeking an experienced Customer Service/Data Entry Representative to join our remote team. As a key member of our claims coordination team, you will be responsible for providing administrative and staff support services, including data entry, customer communication, and claims processing. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
Responsibilities
As a Customer Service/Data Entry Representative, your primary responsibilities will include:
- Data Entry: Accurately and efficiently enter claims information into our claims management systems, ensuring data integrity and consistency.
- Customer Communication: Respond to customer inquiries, resolve issues, and provide exceptional customer service via phone, email, or chat.
- Claims Processing: Follow up on missing information to process claims, review invoices for accuracy, and compile reports from systems with claims information.
- Administrative Support: Provide administrative support to the claims coordination team, including data entry, filing, and other tasks as needed.
Requirements
To be successful in this role, you will need:
- High School Diploma: A high school diploma or equivalent is required.
- Work Experience: 6 months to 1 year of work experience in a customer service or data entry role.
- Basic Computer and Typing Skills: Proficiency in basic computer applications, including Microsoft Office, and strong typing skills (at least 40 wpm).
- Strong Attention to Detail: Excellent attention to detail and organizational skills, with the ability to multitask and prioritize tasks effectively.
- Unrestricted Work Authorization: Must have unrestricted work authorization to work in the United States.
Benefits
As a valued member of our team, you will enjoy a range of benefits, including:
- Competitive Salary: A competitive salary, commensurate with your experience and qualifications.
- Medical/Dental/Vision Plans: Comprehensive medical, dental, and vision plans to ensure your health and well-being.
- Life and Accident Insurance: Life and accident insurance to provide peace of mind for you and your loved ones.
- 401(K) and Employee Stock Purchase Plan: A 401(k) plan and employee stock purchase plan to help you save for your future.
- Educational Expense Reimbursement: Reimbursement for educational expenses to support your professional growth.
- Employee Assistance Program: An employee assistance program to provide support for your mental and emotional well-being.
- Flexible Work Hours: Flexible work hours to accommodate your needs and preferences.
Equal Employment Opportunity
blithequark is an equal opportunity employer, committed to diversity and inclusion. We believe that all persons are entitled to equal employment opportunity and do not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity/expression, actual or perceived sexual orientation, or any other protected characteristic.
How to Apply
If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application and resume/CV online to be considered. We look forward to welcoming you to our team! Apply Job! Apply for this job