Experienced Customer Service Agent – Spanish Speaking – Join Our Multicultural Team at blithequark

At blithequark, we're passionate about delivering exceptional customer experiences that exceed our customers' expectations. Our customer service team is at the heart of our operations, and we're looking for a talented and dedicated individual to join our dynamic team as a Customer Service Agent – Spanish Speaking. If you're a problem solver, an excellent communicator, and a people person, we want to hear from you! About blithequark blithequark is a leading organization in the industry, and we're proud of our commitment to excellence and our ability to resolve issues efficiently and effectively. Our stunning offices in Malta are the perfect place to work, with a vibrant atmosphere and a team of outstanding professionals who embody the value of One blithequark. We're not just looking for a Customer Service Agent – Spanish Speaking; we're looking for a team player who shares our passion for delivering exceptional customer experiences. The Wow Join our dynamic Customer Service function, where you'll work towards achieving our goal of providing the best Customer Experience. At blithequark, your opportunities for growth and progression are limitless! You'll have the chance to work across leading markets with a team of outstanding Customer Service Agents, enhance your skills, expand your knowledge of the industry, and be part of a multicultural, friendly environment. Key Responsibilities: As a Customer Service Agent – Spanish Speaking, you'll be responsible for: * Assisting both Spanish and English-speaking customers via email, chat, and telephone * Collaborating with your team to achieve optimal customer satisfaction and meet other key performance indicators (KPIs) * Translating promotional texts and customer surveys into your local language * Managing customer accounts efficiently * Adhering to company policies and practices regarding player safety, protection, and responsible gaming What's in it for me? At blithequark, you'll have the chance to work in a dynamic and multicultural environment, with a team of outstanding professionals who share your passion for delivering exceptional customer experiences. You'll have ample opportunities to enhance your skills, expand your knowledge of the industry, and enjoy the perks of being a blithequarkite! Your skills: To succeed in this role, you'll need: * Excellent written and verbal communication skills in Spanish * Good written and verbal communication skills in English * Proficient in Microsoft Office applications * Background in customer service, whether face-to-face, online, or via phone calls * Strong multi-tasking and time management abilities What we offer: As a Customer Service Agent – Spanish Speaking at blithequark, you'll enjoy a range of benefits, including: * 28 Vacation days per year * Comprehensive relocation package (including flights, bonus, and accommodation) * Hybrid work model * Health & Life Insurance and access to a company doctor * €400 wellness and travel allowance * €300 working from home allowance * Yoga and sports activities * Complimentary lunch Monday to Friday * Company discounts * Exciting company events * Vibrant atmosphere and blithequark values Good to know: * Start date: Every second week, training is provided * Salary: Competitive base salary with a bonus scheme * Work hours: Shift-based work schedule * Location: Malta, St Julians * Generous relocation package offered Challenge Accepted? If you're ready to take on a new challenge and join a dynamic team of professionals who share your passion for delivering exceptional customer experiences, we want to hear from you! Submit your application today and take the first step towards a rewarding career at blithequark. Apply Now Don't miss out on this opportunity to join our multicultural team at blithequark. Apply now and take the first step towards a rewarding career in customer service. ```html

Join Our Team

At blithequark, we're passionate about delivering exceptional customer experiences that exceed our customers' expectations. Our customer service team is at the heart of our operations, and we're looking for a talented and dedicated individual to join our dynamic team as a Customer Service Agent – Spanish Speaking.

About blithequark

blithequark is a leading organization in the industry, and we're proud of our commitment to excellence and our ability to resolve issues efficiently and effectively. Our stunning offices in Malta are the perfect place to work, with a vibrant atmosphere and a team of outstanding professionals who embody the value of One blithequark.

The Wow

Join our dynamic Customer Service function, where you'll work towards achieving our goal of providing the best Customer Experience. At blithequark, your opportunities for growth and progression are limitless! You'll have the chance to work across leading markets with a team of outstanding Customer Service Agents, enhance your skills, expand your knowledge of the industry, and be part of a multicultural, friendly environment.

Key Responsibilities:

• Assist both Spanish and English-speaking customers via email, chat, and telephone
• Collaborate with your team to achieve optimal customer satisfaction and meet other key performance indicators (KPIs)
• Translate promotional texts and customer surveys into your local language
• Manage customer accounts efficiently
• Adhere to company policies and practices regarding player safety, protection, and responsible gaming

What's in it for me?

At blithequark, you'll have the chance to work in a dynamic and multicultural environment, with a team of outstanding professionals who share your passion for delivering exceptional customer experiences. You'll have ample opportunities to enhance your skills, expand your knowledge of the industry, and enjoy the perks of being a blithequarkite!

Your skills:

• Excellent written and verbal communication skills in Spanish
• Good written and verbal communication skills in English
• Proficient in Microsoft Office applications
• Background in customer service, whether face-to-face, online, or via phone calls
• Strong multi-tasking and time management abilities

What we offer:

• 28 Vacation days per year
• Comprehensive relocation package (including flights, bonus, and accommodation)
• Hybrid work model
• Health & Life Insurance and access to a company doctor
• €400 wellness and travel allowance
• €300 working from home allowance
• Yoga and sports activities
• Complimentary lunch Monday to Friday
• Company discounts
• Exciting company events
• Vibrant atmosphere and blithequark values

Good to know:

• Start date: Every second week, training is provided
• Salary: Competitive base salary with a bonus scheme
• Work hours: Shift-based work schedule
• Location: Malta, St Julians
• Generous relocation package offered

Challenge Accepted?

If you're ready to take on a new challenge and join a dynamic team of professionals who share your passion for delivering exceptional customer experiences, we want to hear from you! Submit your application today and take the first step towards a rewarding career at blithequark.

Apply Now

Don't miss out on this opportunity to join our multicultural team at blithequark. Apply now and take the first step towards a rewarding career in customer service.

``` Apply for this job