IT Manager, Cloud Foundations | Platforms

How You'll Help Us Keep Climbing (Overview & Key Responsibilities) At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience. Delta is focused on sustaining a strong IT operation, growing our capabilities, and maximizing optimization across each of our tech hubs to elevate the travel experience for our customers and empower our 90,000 Delta people. We’re committed to fostering innovation, and we’re excited to invite you to be part of our journey as we shape the future of technology at the world’s best airline. Delta’s Reliability, Architecture & Infrastructure Services for the Enterprise (RAISE) organization is hiring an IT Manager to lead our Cloud Foundations & Platforms team — the group responsible for architecting and governing the enterprise AWS environment that powers Delta’s technology ecosystem. About The Organization And Team RAISE (Reliability, Architecture & Infrastructure Services for the Enterprise) powers Delta’s global operations by delivering secure, reliable, and modern infrastructure platforms. Within RAISE, the Architecture Strategy & Cloud Experience organization serves as Delta’s center of excellence for cloud architecture and platform enablement. The Cloud Foundations & Platforms team defines how Delta engineers build, scale, and secure technology — setting enterprise standards for AWS and hybrid-cloud environments that support the company’s most critical systems. Why You’ll Love The Cloud Foundations and Platforms Team: The Cloud Foundations & Platforms team defines how Delta does cloud: setting the standards, patterns, and best practices that elevate every system and every team that builds on top of it. In this role, you will lead engineers who shape Delta’s AWS ecosystem — crafting the frameworks and automation that unlock speed, resilience, and security across the enterprise. It’s a role for leaders who thrive on scale, complexity, and impact. This team collaborates closely with Delta’s Cloud Center of Excellence (CoE), bringing together architectural mastery and engineering innovation to drive transformative outcomes.

Key Responsibilities

Including But Not Limited To

• Define and execute strategy for Delta’s AWS foundations, including networking, identity, security guardrails, and automation.
• Manage Delta's public cloud platforms, enabling cloud modernization and mission-critcal migrations to AWS.
• Oversee multi-account AWS environments leveraging AWS Organizations and Control Tower for compliance, scalability, and performance.
• Partner with Enterprise Architecture, Cybersecurity, and Infrastructure Operations to align modernization roadmaps and resiliency frameworks.
• Drive adoption of Infrastructure-as-Code and automation tooling (Cloud Development Kit/CDK, CloudFormation, Ansible Automation Platform)
• Advance DevOps maturity through self-service provisioning and cloud-native enablement.
• Integrate observability and monitoring frameworks (CloudWatch, Dynatrace) to ensure proactive reliability management.
• Lead, mentor, and grow a team of AWS engineers and specialists, fostering a culture of excellence and accountability.
• Champion Delta’s values of Care, Integrity, Resilience, and Servant Leadership in day-to-day operations.
• Serve as a key voice in RAISE's public cloud practice, influencing enterprise standards and architectural best practices.

What You Need To Succeed (Minimum Qualifications)

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 8+ years of experience in IT infrastructure, cloud engineering, or platform architecture.
• 5+ years of leadership experience managing technical teams.
• Deep hands-on experience with AWS services (IAM, VPC, EC2, S3, Lambda, CloudTrail, Config, Control Tower).
• Proven experience managing multi-account AWS environments with strong security and compliance governance.
• Proficiency with Infrastructure-as-Code and automation tools (Terraform, CloudFormation, Ansible Tower).
• Strong understanding of cloud architecture, network design, and automation best practices.
• Excellent communication, stakeholder management, and strategic planning skills.
• Commitment to safety, security, and data protection.
• Consistently prioritizes safety, security, and data protection
• Embraces diverse people, thinking, and styles.

What Will Give You a Competitive Edge (Preferred Qualifications)

• 10+ years of experience designing and managing enterprise-scale AWS environments.
• AWS Certified Practitioner
• Experience leading cloud modernization programs in large, regulated environments.
• Knowledge of DevOps pipelines (GitHub, Jenkins, CodePipeline) and observability tooling (Datadog, New Relic, CloudWatch).
• Demonstrated ability to lead through influence and guide architectural decisions across multiple technology domains.

Keep Climbing! At Delta, our technology leaders are builders — raising the bar for reliability, innovation, and craftsmanship. Join RAISE and lead the team that engineers the cloud foundation keeping the world’s best airline climbing higher.

Benefits

And Perks To Help You Keep Climbing Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitive salary, industry-leading profit sharing program, and performance incentives
• 401(k) with generous company contributions up to 9%
• Paid time off including vacation, holidays, paid personal time, maternity and parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve your long-term career goals
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

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