Part Time Customer Service Representative – Join the blithequark Team and Deliver Exceptional Customer Experiences
Are you a people person with a passion for helping others? Do you thrive in fast-paced environments where no two days are ever the same? If so, we want to hear from you! blithequark is seeking friendly, motivated, and customer-centric individuals to join our team as Part Time Customer Service Representatives. As a key member of our team, you will be the face of our exceptional service, ensuring that customers receive the help they need on their journeys.
About blithequark
blithequark has been serving do-it-yourself movers and their households since 1945. Our vision is to provide innovative solutions that make moving easier, more efficient, and more enjoyable. With a commitment to customer satisfaction and a passion for excellence, we strive to create a culture of health and wellness that benefits both our customers and our team members.
Job Summary
As a Part Time Customer Service Representative, you will work as part of a supportive team to provide exceptional customer service, ensuring that customers receive the help they need on their journeys. This role involves working with customers inside and outside our centers, using smartphone-based U-Scan technology to manage rentals and inventory, and performing various tasks to maintain our equipment and facilities.
Key Responsibilities
* Assist customers inside and outside our centers with U-Haul products and services
- Use smartphone-based U-Scan technology to manage rentals and inventory
- Move and hook up U-Haul trucks and trailers
- Clean and inspect equipment on the lot, including checking fluid levels
- Answer questions and educate customers regarding products and services
- Prepare rental invoices and accept equipment returned from rental
- Install hitches and trailer wiring
- Fill propane (certification offered through blithequark upon employment)
- Drive a forklift (certification offered through blithequark upon employment)
- Participate in ongoing continuous education through blithequark University
- Perform other duties as assigned
Minimum Qualifications
* Valid driver's license and ability to maintain a good driving record
- High school diploma or equivalent
- Ability to work in a fast-paced environment with moderate risks or discomforts
- Ability to lift and move equipment weighing a minimum of 50 lbs. assisted or unassisted
Work Environment
Our work environment involves moderate risks or discomforts, which require special safety precautions. You may be required to use protective clothing or gear such as masks, goggles, gloves, or shields. We strive to create a culture of health and wellness, and we are committed to providing a safe and healthy work environment for our team members.
Physical Demands
The work requires some physical exertion, including long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
Benefits and Perks
* Competitive hourly rate
- Opportunities for advancement and career growth
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans (if eligible)
- Paid holidays, vacation, and sick days (if eligible)
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental & Vision Plans
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey's SmartDollar Program
Why Join blithequark?
* We offer a supportive and collaborative work environment
- We provide opportunities for career growth and advancement
- We offer competitive compensation and benefits
- We are committed to creating a culture of health and wellness
- We are an equal opportunity employer, and we value diversity and inclusion
How to Apply
If you are a motivated and customer-centric individual who is passionate about delivering exceptional customer experiences, we want to hear from you! Please apply to this role by clicking on the link below: Apply Job! We look forward to hearing from you and learning more about your qualifications and experience! Apply for this job