Experienced Pharmacy Technician – Data Entry, Customer Service (Overnight) at blithequark

Are you passionate about delivering exceptional customer service and contributing to a supportive team environment? Do you have a strong background in pharmacy operations and a keen eye for detail? If so, we invite you to join blithequark as an Experienced Pharmacy Technician – Data Entry, Customer Service (Overnight). As a key member of our team, you will play a vital role in ensuring the smooth operation of our closed-door pharmacy, providing top-notch customer service, and collaborating with colleagues to achieve our mission of delivering enhanced human-centric healthcare.

About blithequark

At blithequark, we are committed to putting our heart into every moment of our customers' health. Our purpose guides our commitment to deliver innovative solutions that make healthcare more personal, convenient, and affordable. With a focus on transforming our culture and accelerating innovation, we strive to create a supportive and inclusive environment where our employees feel empowered to make a difference.

Job Summary

As an Experienced Pharmacy Technician – Data Entry, Customer Service (Overnight), you will be responsible for performing order entry tasks, collaborating with pharmacists to ensure accuracy, and providing exceptional customer service. You will also be responsible for triaging customer service requests, calculating and verifying correct dosages, and maintaining accurate customer records. If you are a detail-oriented, customer-focused individual with a passion for pharmacy operations, we encourage you to apply for this rewarding role.

A Day in the Life

As a member of our front-end team, you will be responsible for:

• Performing order entry tasks and collaborating with pharmacists to ensure accuracy
• Providing exceptional customer service and resolving customer complaints in a timely and professional manner
• Triaging customer service requests by department, urgency, and information/response required
• Calculating and/or verifying correct dosages based on prescriptions
• Assisting in reviewing narcotic Rx's in a timely manner
• Providing dispensing pharmacists with information regarding allergies and drug interactions, therapeutic duplications, and other items that the computer flags
• Creating and maintaining accurate customer records

The Team and Rewarding Benefits

As a member of blithequark, you will be part of a supportive and innovative team environment that is focused on delivering exceptional customer service and care to our customers. Our team is committed to providing a positive and inclusive work environment that encourages collaboration, creativity, and growth. In addition to a competitive salary and comprehensive benefits package, we offer:

• Paid training and tuition support
• Cross-training opportunities
• FREE business, leadership, and development courses
• Employee discount programs
• Affordable back-up child and elder care
• Up to $10,000 reimbursement for expenses to build a family: adoption, surrogacy, doula service (if work is 30+ hours per week)
• And more!

Required Qualifications

To be considered for this role, you must have:

• Certification/licensed/registered pharmacy technician or as required by state law
• One (1) or more years of experience as a pharmacy technician or working in a call center

Preferred Qualifications

While not required, we prefer candidates with:

• Prior experience in the long-term care industry
• PTCB National Certification
• Education: Verifiable High School Diploma or GED

Pay Range

The typical pay range for this role is: $17.00 - $28.46. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors.

Benefits

As a member of blithequark, you will enjoy a comprehensive benefits package that includes:

• Medical, dental, and vision benefits
• 401(k) retirement savings plan
• Employee Stock Purchase Plan
• Fully-paid term life insurance plan
• Short-term and long-term disability benefits
• Paid Time Off (PTO) or vacation pay
• Paid holidays throughout the calendar year
• And more!

Why Join blithequark?

At blithequark, we are committed to creating a supportive and inclusive work environment that encourages collaboration, creativity, and growth. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

How to Apply

If you are a motivated and customer-focused individual with a passion for pharmacy operations, we encourage you to apply for this rewarding role. Please visit our website to submit your application. Apply Job! Apply for this job