Experienced Student Services Specialist – Academic Support and Retention

Are you passionate about empowering students to achieve their academic goals? Do you have a strong background in education, with a focus on student support and retention? We're seeking an experienced Student Services Specialist to join our team at the University of Wisconsin-La Crosse. As a key member of our Division of Diversity and Inclusion, you will play a vital role in supporting the development, implementation, and evaluation of student support services, with a focus on academic success and retention.

About the University of Wisconsin-La Crosse

Located in the heart of the Midwest, the University of Wisconsin-La Crosse is a vibrant and diverse institution that values academic excellence, community engagement, and inclusivity. Our campus is nestled in a beautiful residential area of La Crosse, Wisconsin, with stunning views of the Mississippi River and surrounding bluffs. As a regional academic and cultural center, we offer a wide range of undergraduate and graduate programs, with a strong focus on student success and retention.

Job Summary

As a Student Services Specialist, you will work closely with the Director of Student Support Services to develop, implement, and evaluate programs and initiatives that support student success and retention. This role requires a strong understanding of academic support services, with a focus on tutoring, academic advising, and retention strategies. You will also provide support for the supervision, coordination, and evaluation of tutoring services, including tutor hiring, training, and evaluation.

Key Responsibilities

* Assist in the development, implementation, and evaluation of student support services, with a focus on academic success and retention

• Provide support for the supervision, coordination, and evaluation of tutoring services, including tutor hiring, training, and evaluation
• Conduct writing skills assessments for students, provide writing instruction, and offer writing tutoring to students in individual and small group settings
• Collaborate with faculty and staff to develop and implement retention strategies, including early alert systems and student success plans
• Analyze data and program evaluations to inform decision-making and improve student outcomes
• Develop and maintain relationships with community partners and organizations to support student success and retention
• Participate in professional development opportunities to stay current on best practices in student support services and retention

Essential Qualifications

* Bachelor's or Master's degree in English, English Education, or a related field

• Experience in instructing and/or tutoring students, preferably at the post-secondary level
• Strong understanding of academic support services, including tutoring, academic advising, and retention strategies
• Excellent communication and interpersonal skills, with the ability to work effectively with students, faculty, and staff
• Ability to analyze data and program evaluations to inform decision-making and improve student outcomes
• Strong organizational and time management skills, with the ability to prioritize multiple tasks and deadlines

Preferred Qualifications

* Master's degree in English, English Education, or a related field

• Minimum 2 years of experience in instructing and/or tutoring at the post-secondary level
• Knowledge or experience working in TRIO or other student support programs
• Familiarity with retention issues and strategies
• Computer literacy and proficiency in Microsoft Office and other software applications
• Ability to work in a fast-paced environment and adapt to changing priorities and deadlines

Skills and Competencies

* Strong analytical and problem-solving skills, with the ability to think critically and creatively

• Excellent communication and interpersonal skills, with the ability to work effectively with students, faculty, and staff
• Ability to work independently and as part of a team, with a strong commitment to collaboration and teamwork
• Strong organizational and time management skills, with the ability to prioritize multiple tasks and deadlines
• Ability to analyze data and program evaluations to inform decision-making and improve student outcomes
• Strong commitment to diversity, equity, and inclusion, with the ability to work effectively with students from diverse backgrounds and experiences

Career Growth Opportunities and Learning Benefits

As a Student Services Specialist at the University of Wisconsin-La Crosse, you will have opportunities to grow and develop your skills and expertise in a dynamic and supportive environment. We offer a range of professional development opportunities, including training and workshops, conferences, and networking events. You will also have the opportunity to work with a diverse team of professionals who are passionate about student success and retention.

Work Environment and Company Culture

The University of Wisconsin-La Crosse is a vibrant and inclusive campus community that values academic excellence, community engagement, and diversity. Our campus is nestled in a beautiful residential area of La Crosse, Wisconsin, with stunning views of the Mississippi River and surrounding bluffs. We offer a range of benefits and perks, including flexible health insurance, paid holidays and sick days, and a retirement plan.

Compensation, Perks, and Benefits

We offer a competitive salary and benefits package, including:

• Competitive salary range: $30,294 - $40,000 per year
• Flexible health insurance with low co-pays and good coverage
• Paid holidays and sick days
• Retirement plan with vesting after 5 years of employment
• Opportunities for professional development and growth
• A dynamic and supportive work environment

How to Apply

If you are passionate about empowering students to achieve their academic goals and have a strong background in education, with a focus on student support and retention, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume, cover letter, and contact information for three professional references.

Don't Hesitate, Apply!

We value a great attitude and a willingness to learn above all. Submit your application today and take the first step towards a rewarding career as a Student Services Specialist at the University of Wisconsin-La Crosse. Apply To This Job Apply for this job