Experienced Product Principal - Customer Experience - Remote Opportunity at blithequark
Are you a seasoned product leader with a passion for driving business growth and customer satisfaction? Do you thrive in a fast-paced, dynamic environment where innovation and collaboration are key? Look no further than this exciting opportunity to join blithequark as an Experienced Product Principal - Customer Experience.
About blithequark
blithequark is a forward-thinking organization that is revolutionizing the way we approach product development and customer experience. With a focus on innovation, collaboration, and customer satisfaction, we are committed to delivering high-quality products that meet the evolving needs of our customers. As a Product Principal at blithequark, you will play a critical role in shaping our product strategy and driving business growth.
Job Summary
As an Experienced Product Principal - Customer Experience, you will be responsible for connecting strategies and defining scope across multiple product teams and domains. You will work closely with Product Directors and cross-functional program leaders to drive the delivery of business value and improve customer satisfaction through the production of quality products. This is a remote opportunity that requires occasional travel (5% to 20% of the time).
Key Responsibilities
As a Product Principal at blithequark, you will be responsible for the following key areas:
Delivery and Execution (10%):
Coordinate with Distinguished Engineers, User Experience Principals, and impacted teams to ensure a clear path to scope is known and aligned. Review recommended solutions and work of product teams to ensure products are aligned with company, stakeholder, and end-user priorities.
Strategy and Planning (60%):
Partner with cross-functional programs or technology portfolios to align outcomes. Cascade context up to leadership and strategy down to balanced teams using OKRs. Lead cross-functional discovery by partnering with UX Principals, Distinguished Engineers, and balanced teams. Create, coordinate, and sequence activities to ensure alignment across impacted teams. Provide visibility of work by providing a holistic roadmap with dependencies.
Team and Stakeholder (30%):
Partner with leadership to represent the portfolio during enterprise planning, coordination, and discovery. Foster collaboration across multiple teams and portfolios to drive value and identify and resolve impediments. Manage cross-functional team and stakeholder expectations to ensure scoping aligns to product strategy and provide education to requestors to determine prioritization based on tangible benefits and/or user experience.
Direct Manager/Direct Reports
This position typically reports to a Director and has 0 direct reports.
Travel Requirements
Occasional travel (5% to 20% of the time) may be required for this role.
Physical Requirements
Most of the time is spent sitting in a comfortable position, with frequent opportunities to move about. On rare occasions, there may be a need to move or lift light articles.
Working Conditions
Located in a comfortable indoor area, with occasional travel to other locations.
Minimum Qualifications
* Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
Preferred Qualifications
* Working knowledge of Microsoft Office Suite.
- Working knowledge of presentation software (e.g., Microsoft PowerPoint).
- Demonstrated ability to collaborate and work effectively with cross-functional teams.
- Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences.
- Excellent written and verbal communication skills.
- 2+ years of previous leadership experience.
Minimum Education
* The knowledge, skills, and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education
* No additional education.
Minimum Years of Work Experience
* 8 years of experience.
Preferred Years of Work Experience
* No additional years of experience.
Minimum Leadership Experience
* None.
Preferred Leadership Experience
* None.
Certifications
* None.
Competencies
* Business Insights
- Drives Vision and Purpose
- Manages Ambiguity
- Nimble Learning
- Self-Development
- Collaborates
- Cultivates Innovation
- Manages Complexity
- Situational Adaptability
- Balances Stakeholders
- Communicates Effectively
- Customer Focus
- Drives Results
- Interpersonal Savvy
- Organizational Savvy
What We Offer
As a Product Principal at blithequark, you will have the opportunity to work on high-impact projects, collaborate with cross-functional teams, and drive business growth. We offer a competitive compensation package, including:
- Competitive salary
- Comprehensive benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Flexible work arrangements, including remote work options
How to Apply
If you are a motivated and experienced product leader looking for a new challenge, please submit your application through our website. We look forward to hearing from you! Apply Job! Apply for this job