Remote Clerical Assistant - Entry-Level Administrative Support in Mental Health and Substance Abuse Treatment

Join the Cedar Hills Behavioral Team as a Remote Clerical Assistant

Cedar Hills Behavioral is a leading provider of mental health and substance abuse treatment services, dedicated to delivering compassionate, comprehensive care to individuals and families. We're committed to excellence, integrity, and continuous improvement, and we're seeking a highly organized and detail-oriented Remote Clerical Assistant to support our administrative team.

About Our Company

At Cedar Hills Behavioral, we prioritize providing exceptional care and support to our patients and their families. Our team is built on a foundation of empathy, compassion, and dedication, and we're looking for individuals who share these values. As a Remote Clerical Assistant, you'll play a vital role in ensuring the smooth operation of our administrative functions, allowing us to focus on delivering high-quality care.

Job Summary

We're seeking an entry-level Remote Clerical Assistant to join our team, providing administrative support, data entry and management, customer service, document management, and special project assistance. This is an excellent opportunity to gain experience in healthcare administration and contribute to the success of our organization.

Key Responsibilities

• Administrative Support:
  • Answer and direct phone calls, emails, and messages in a timely and professional manner.
  • Manage electronic calendars, schedule appointments, and meetings with accuracy and attention to detail.
  • Prepare and distribute reports, documents, and correspondence with precision and confidentiality.
• Data Entry and Management:
  • Accurately enter patient information, demographics, and insurance details into our electronic health record system.
  • Maintain accurate and up-to-date records, ensuring compliance with regulatory requirements and organizational policies.
• Customer Service:
  • Respond to patient inquiries, concerns, and feedback with empathy and professionalism.
  • Provide excellent customer service via phone, email, and mail, ensuring patient satisfaction and loyalty.
• Document Management:
  • Scan, file, and maintain electronic documents with precision and attention to detail.
  • Ensure compliance with HIPAA regulations and organizational policies regarding document management.
• Special Projects:
  • Assist with projects, events, and initiatives as assigned, demonstrating flexibility and adaptability.

Requirements and Qualifications

• Education:
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
• Experience:
  • 0-2 years of administrative experience; experience in healthcare administration or a related field preferred.
• Skills and Competencies:
  • Strong communication, organizational, and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Proficiency in Microsoft Office (Word, Excel, Outlook) and experience with electronic health records (EHRs) preferred.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
• Certifications/Licenses:
  • Certified Administrative Assistant (CAA) or Certified Medical Administrative Assistant (CMAA) preferred.

What We Offer

• Competitive Compensation:
  • $45.00 - $60.00/hour, depending on experience and qualifications.
• Benefits Package:
  • Comprehensive health insurance, including medical, dental, and vision coverage.
  • 401(k) retirement plan with company match, to help you plan for your future.
  • Paid time off (vacation, sick leave, holidays), to ensure you have time to rest and recharge.
  • Opportunities for professional growth and development, to help you advance in your career.
  • Collaborative work environment, with a team that's dedicated to supporting and empowering each other.
  • Recognition and reward programs, to acknowledge and appreciate your contributions.
  • Flexible scheduling, to help you balance your work and personal life.

Why Join Our Team?

At Cedar Hills Behavioral, we're committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, or any other protected characteristic. We're looking for individuals who share our values and are passionate about delivering exceptional care and support to our patients and their families.

As a Remote Clerical Assistant, you'll have the opportunity to work in a dynamic and supportive environment, contributing to the success of our organization and making a positive impact on the lives of our patients. We're excited to welcome new team members and look forward to hearing from you!

Take the Next Step

Are you ready to join our team and make a difference in the lives of our patients? Apply now and let's discuss how you can become a vital part of our success story.