Project Manager, AMS Platform
AMS Platform Project Manager
Empowering our clients.
re:Members associates support the powerful products on which hundreds of non-profit organizations -and their hundreds of thousands of users- rely. Our vision is to provide powerful solutions that help our non-profit clients improve the world.
Why people love working here:
- Focus on personal and career development.
- Competitive salary, benefits, and other forms of compensation.
- Fresh approaches to using familiar skill sets and areas of expertise.
- Caring, capable leaders.
- Thriving culture powered by hybrid and remote team members.
- Our vision: Provide powerful solutions that help our non-profit clients improve the world.
- Our core values: Initiative, Collaboration, Reliability and Stewardship.
- Oversee the end-to-end implementation of Salesforce including the configuration, user set up, custom workflows, and integrations. Ensure solutions are scalable and tailored to business requirements.
- Continuously assess system performance and user feedback to implement improvements. Provide training, support, and documentation to ensure user adoption and long-term system success.
- Design and maintain clean, scalable data models that support reporting, segmentation, and automation. Establish the best practices for data quality, integrity, and security.
- Act as an AMS Platform subject matter expert and trusted advisor. Recommend tools, features, and strategies to maximize impact align with long-term business goals.
- Partner with key internal stakeholders including other members of the Implementation team and the Product team. Act as the voice of the customer with Product to advocate for product improvements and evaluate roadmap decisions.
- Earned a bachelor’s degree in business, information systems, or related field.
- 3+ years of project management experience ideally with Mid-market or enterprise accounts.
- Have a minimum of 3+ years of Salesforce experience configuring the platform utilizing best practices. (Salesforce certification preferred but not required).
- 3+ years of hands-on experience with Salesforce implementation, including programmatic data migration and familiarity with SQL and SOQL
- Have experience establishing third party integrations, specifically within the salesforce platform.
- Experience with Salesforce NPSP preferred
- Experience in the Association industry preferred
- 20 days of PTO + 12 paid holidays
- Medical, Dental, Vision Insurance
- Pet Insurance Discount
- 401(K) Retirement Plan with company contribution
- Collaborative, high-energy work environment
- Hybrid/Remote first workplace