Part-time Chat Specialist – Customer Service Representative for Automotive and Recreational Vehicle Sales, Service, and Finance at blithequark
Are you a customer service enthusiast with a passion for technology and a knack for providing top-notch support? Do you enjoy working in a fast-paced environment where no two interactions are ever the same? If so, we invite you to join our team of Chat Specialists at blithequark, a leading provider of innovative solutions for the automotive and recreational vehicle industries.
About blithequark
blithequark is a dynamic and forward-thinking organization that is dedicated to helping our dealer clients succeed in the ever-evolving world of automotive and recreational vehicle sales, service, and finance. Our team of experts is passionate about delivering exceptional customer experiences, and we're looking for like-minded individuals to join our ranks.
Job Summary
As a Part-time Chat Specialist at blithequark, you will be responsible for providing exceptional customer service to individuals who interact with our online chat platform. You will be the face of our organization, representing our dealer clients and their products and services in a professional and friendly manner. Your primary goal will be to turn online interactions into leads, helping our dealer clients generate revenue from their website traffic.
Responsibilities
* Handle a wide variety of customer inquiries via online chat, providing accurate and timely responses to their questions and concerns
- Provide detailed information about products and services, including features, benefits, and pricing
- Narrow down on appointment information to schedule appointments with our dealer clients
- Develop and maintain a knowledge base of the ever-evolving products and services, staying up-to-date on the latest developments and trends
- Capture customer contact information for lead generation and client review
- Summarize interactions based on customer needs for client review
- Collaborate with our team to resolve customer complaints and issues in a timely and professional manner
- Participate in ongoing training and development to improve your skills and knowledge
Qualifications
* Previous experience in retail customer service or the automotive industry is preferred but not necessary
- Must be able to type at least 35 WPM, 40 and above is preferred
- Have a handle on basic internet and window-based computer skills
- Strong ability to multitask is preferred, gaming experience is helpful
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Ability to adapt to change and enjoy a quick-paced work environment
Requirements
* Able to attend 4 weeks of training, Tuesday - Saturday between the hours of 10:00am-6:30pm CST
- Must be able to work 5-hour time blocks daily after completing training
- Must be able to type at least 35 WPM, 40 and above is preferred
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Ability to adapt to change and enjoy a quick-paced work environment
- Gaming experience is preferred
Benefits
* Competitive hourly rate
- Opportunities for career growth and advancement
- Ongoing training and development to improve your skills and knowledge
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
- Access to our state-of-the-art training facility and amenities, including onsite dining, onsite medical center, and fitness center
- Participation in sports and social leagues, as well as volunteering initiatives through our Associate Foundation
- A non-smoking environment that promotes a healthy lifestyle
Why Join blithequark?
At blithequark, we're passionate about delivering exceptional customer experiences and helping our dealer clients succeed in the ever-evolving world of automotive and recreational vehicle sales, service, and finance. We're a dynamic and forward-thinking organization that is committed to innovation, excellence, and customer satisfaction. If you're a customer service enthusiast with a passion for technology and a knack for providing top-notch support, we invite you to join our team of Chat Specialists and be a part of our mission to revolutionize the automotive and recreational vehicle industries.
How to Apply
If you're interested in joining our team of Chat Specialists, please submit your application through our website. We can't wait to hear from you! Apply Now! Apply for this job