Experienced Pharmacy Customer Service Associate – Remote Data Entry Position at blithequark

Are you passionate about delivering exceptional customer experiences and working in a dynamic retail environment? Do you have a strong foundation in data entry and a keen eye for detail? If so, we invite you to join our team at blithequark as an Experienced Pharmacy Customer Service Associate – Remote Data Entry Position.

About blithequark

blithequark is a leading healthcare and retail organization dedicated to providing high-quality products and services to our customers. With a strong commitment to customer satisfaction and employee development, we strive to create a positive and inclusive work environment that fosters growth and success.

Job Summary

As an Experienced Pharmacy Customer Service Associate – Remote Data Entry Position, you will be responsible for providing exceptional customer service, processing transactions, and maintaining accurate records in our pharmacy department. You will work closely with our pharmacy team to ensure seamless customer experiences and contribute to the overall success of our organization.

Key Responsibilities

* Provides exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner

• Registers transactions on assigned sales register, collects cash, and distributes change as needed
• Processes voids, returns, delays, discounts, and trades as required
• Maintains accurate records, including patient and medication data, and ensures data is entered correctly
• Fills prescriptions by retrieving, counting, and pouring medication, confirming medication is correct, and checking for potential interactions
• Assists pharmacists in scheduling and maintaining work processes
• Reports prescription errors to pharmacists on duty and adheres to organization policies and procedures regarding pharmacy errors and the Quality Improvement Program
• Handles calls that do not require individual attention from the pharmacist, including those to doctors
• Processes (revises and resubmits) manual claims for external program prescription services in a timely and efficient manner
• Performs other administrative tasks as assigned by the Pharmacy Director
• Assists with division of food items (e.g., raw foods from pre-cooked) and item placement as determined by strategies/methods (e.g., raw and frozen meats on base shelves)
• Maintains working knowledge of store systems and store equipment
• Provides customer support in the photo area, including digital identification photo service, banner print, and creative machine
• Takes on web pick-up responsibilities (screens orders in Picture Care, handles requests, and delivers requests to customers as they arrive at the store)
• Assists with external and internal maintenance by ensuring a clean, neat, and well-organized store condition and appearance

Essential Qualifications

* Bachelor's degree

• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and adapt to changing situations
• Basic computer skills and knowledge of store systems
• Ability to work a flexible schedule, including nights and weekend hours
• Strong attention to detail and accuracy in data entry
• Ability to lift up to 25 pounds and stand for long periods

Preferred Qualifications

* Previous experience in a retail environment, preferably in a pharmacy setting

• Familiarity with store stock control and inventory management
• Basic knowledge of pharmacy operations and procedures
• PTCB certification (Pharmacy Technician Certification Board)
• Strong numerical skills, including counting, measuring, and weighing prescriptions

Skills and Competencies

* Excellent communication and interpersonal skills

• Strong attention to detail and accuracy in data entry
• Ability to work in a fast-paced environment and adapt to changing situations
• Basic computer skills and knowledge of store systems
• Strong numerical skills, including counting, measuring, and weighing prescriptions
• Ability to lift up to 25 pounds and stand for long periods
• Familiarity with store stock control and inventory management
• Basic knowledge of pharmacy operations and procedures

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to providing our employees with opportunities for growth and development. As an Experienced Pharmacy Customer Service Associate – Remote Data Entry Position, you will have access to:

• Ongoing training and development programs to enhance your skills and knowledge
• Opportunities for advancement within the organization
• Competitive salary and benefits package
• Recognition and rewards for outstanding performance
• Collaborative and inclusive work environment

Work Environment and Company Culture

blithequark is a dynamic and inclusive organization that values diversity, equity, and inclusion. We strive to create a positive and supportive work environment that fosters growth and success. As an Experienced Pharmacy Customer Service Associate – Remote Data Entry Position, you will work in a fast-paced retail environment with a team of dedicated professionals who share your passion for delivering exceptional customer experiences.

Compensation, Perks, and Benefits

We offer a competitive salary and benefits package, including:

• $25/hour salary
• Comprehensive health insurance
• 401(k) retirement plan
• Paid time off and holidays
• Opportunities for advancement and professional growth
• Recognition and rewards for outstanding performance

How to Apply

If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer experiences, we invite you to apply for the Experienced Pharmacy Customer Service Associate – Remote Data Entry Position at blithequark. Please submit your application through our website, including your resume and a cover letter outlining your qualifications and experience. Apply Job! Apply for this job