Solutions Designer - Healthcare Technology Implementation Expert (Remote) United States

Join the Future of Healthcare Technology with Fabric

We're on a mission to revolutionize the way healthcare providers deliver care, and we're looking for a talented Solutions Designer to join our team. As a remote Solutions Designer, you'll play a pivotal role in shaping the future of healthcare technology, working with our innovative team to design and implement cutting-edge solutions that transform the way clinicians work and patients receive care.

About Fabric

Fabric is a health tech company that's changing the game in healthcare. Our care enablement system empowers healthcare providers to move faster, work smarter, and deliver better care. With our In-Person Care Suite, Virtual Care Suite, and Engagement Suite, we're unifying virtual and in-person care across intake, triage, routing, and treatment, while automating workflows for staff. Our solutions are built on conversational AI and intelligent adaptive interviews, and are designed to help clinicians work more efficiently and effectively.

We're proud to partner with leading healthcare organizations like Luminis Health, OSF HealthCare, MUSC Health, and Intermountain, and are backed by top investors like Thrive Capital, GV (Google Ventures), Salesforce Ventures, Vast Ventures, BoxGroup, and Atento Capital.

The Role

As a Solutions Designer, you'll be responsible for translating complex statements of work into actionable implementation plans that bring our clients' visions to life. You'll work closely with our clients to gather and refine their needs and expectations, and collaborate with our technical teams to ensure seamless execution.

Key Responsibilities

• Translate and Document Statements of Work: Consult with clients to transform their requirements into detailed implementation plans that meet their needs and exceed their expectations.
• Requirement Gathering: Collaboratively work with clients to gather and refine their needs and expectations, and ensure that all stakeholders are aligned and informed.
• Cross-Departmental Collaboration: Engage with customer subject matter experts across different departments, such as marketing, clinical, patient access, IT, and finance, to synthesize business and technical requirements.
• Component Identification: Identify all necessary components for successful project implementation, and ensure that all stakeholders are aware of their roles and responsibilities.
• Lead Interdisciplinary Teams: Coordinate with various teams, including data science, medical, implementation, engineering, and quality assurance, to ensure requirement clarification and solution development.
• Documentation: Develop clear, concise implementation diagrams and comprehensive documentation to illustrate the proposed architecture and workflow, guiding and assisting technical teams during the implementation phase.
• Conflict and Change Management: Skillfully manage conflicting requirements and adapt to rapidly changing environments, ensuring that all stakeholders are informed and aligned.
• Ambiguity Resolution: Excel in transforming ambiguity into clarity, providing direction and focus in uncertain scenarios.

Qualifications

We're looking for a talented Solutions Designer with a unique blend of technical expertise, client consulting, and team leadership skills. Here are the essential and preferred qualifications:

Essential Qualifications

• Inquisitive Mindset: Demonstrate an inquisitive mindset with the ability to rapidly switch between various tasks and challenges.
• Technical Background: +4 years of experience in a mid-tier (technical) consulting organization, within a delivery and customer-facing role.
• Workshops and Large Meeting Facilitation: Experience in facilitating workshops and large meetings.
• Exceptional Communication Skills: Exceptional communication skills (email, virtual, and in-person meetings).
• Proficiency in Software Application Lifecycle Management Systems: Proficiency in software application lifecycle management systems (Jira, Monday, Asana, ClickUp, etc.).
• Proficiency in Microsoft Office & Google Workspace: Proficiency in Microsoft Office & Google Workspace.

Preferred Qualifications

• Technical Background in Software Development: Technical background or experience in software development.
• Experience in Healthcare or Health IT: Experience in healthcare or health IT (e.g., EHRs or practice management solutions, HL7).
• Technical Knowledge around Integration Systems: Technical knowledge around integration systems such as Epic, Cerner, Cisco, Genesys, etc.

What We Offer

We're committed to rewarding talent and offering a comprehensive total rewards package, including:

• Competitive Salary: A competitive salary that reflects your skills and experience.
• Opportunities for Growth and Development: Opportunities for growth and development in a dynamic and innovative company.
• Flexible Work Environment: A flexible work environment that allows you to work from anywhere.
• Collaborative Culture: A collaborative culture that values teamwork, innovation, and creativity.

Why Join Fabric?

By joining Fabric, you'll be part of a team that's passionate about transforming the future of healthcare. You'll have the opportunity to work with cutting-edge technology, collaborate with talented professionals, and make a real impact on the lives of patients and clinicians.

How to Apply

If you're a motivated and talented Solutions Designer looking to join a dynamic team, we want to hear from you. Please submit your application, including your resume and a cover letter, and we'll be in touch to discuss the opportunity further.

Don't miss this opportunity to join the future of healthcare technology. Apply now and be part of a team that's changing the game!